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Job Details

BNY Mellon logo
Asset Management

Senior Associate, Client Service Data Insights & Analytics

at BNY Mellon

ExperiencedNo visa sponsorship

Posted 17 days ago

No clicks

The Senior Associate, Client Service Data Insights & Analytics will join BNY Mellon Investments in London to drive data-driven client service and analytics solutions. The role involves evaluating third-party applications, documenting business and data requirements, developing CRM dashboards and reports in Salesforce, and delivering training and process support across upstream and downstream workflows. It requires strong analytical and problem-solving skills, the ability to work independently in a fast-paced environment, and at least 3 years of Salesforce experience.

Compensation
Not specified

Currency: Not specified

City
London
Country
United Kingdom

Full Job Description

Senior Associate, Client Service Data Insights & Analytics

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

About Mellon Investments

Driving client outcomes through perspective, precision, and partnership. Mellon is a global leader in index management and one of the world’s largest institutional index managers by assets under management. Since 1983, Mellon’s dedication to precision and client partnership has gone beyond the benchmark. Our storied history of innovation can be tracked back to the 1970s to founders William Fouse and Thomas Loeb, who are widely recognized as pioneering developers and champions of indexing. Armed with perspective earned from 40 years of experience, Mellon manages money for many of the world’s most sophisticated clients, proving that index investing requires an active mindset.

We’re seeking a future team member for the role of Senior Associate, Client Service Data Insights & Analytics to join our BNY Investments team. This role is in London, UK.

In this role, you’ll make an impact in the following ways:

  • Participate in the identification and evaluation of third-party applications to support a multi-year implementation roadmap
  • Understand upstream and downstream processes relevant to area of expertise and minimize disruptions resulting from development projects
  • Conduct hands-on training and creation of training materials.
  • Analyzes, defines and documents business requirements for data, workflow, logical processes, hardware and operating system environment

To be successful in this role, we’re seeking the following:

  • 3+ years of experience with Salesforce.com
  • Efficient in developing dashboards and reports in CRM.
  • Strong business, problem solving, and analytical skills. Proactive in solving business and/or technical problems.
  • Ability to work in a fast-paced environment, both independently and as part of a team while under strict and changing deadlines
  • Independent, self-starter requiring little supervision to complete tasks

  • At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job Details

BNY Mellon logo
Asset Management

17 days ago

clicks

Senior Associate, Client Service Data Insights & Analytics

at BNY Mellon

ExperiencedNo visa sponsorship

Not specified

Currency not set

City: London

Country: United Kingdom

The Senior Associate, Client Service Data Insights & Analytics will join BNY Mellon Investments in London to drive data-driven client service and analytics solutions. The role involves evaluating third-party applications, documenting business and data requirements, developing CRM dashboards and reports in Salesforce, and delivering training and process support across upstream and downstream workflows. It requires strong analytical and problem-solving skills, the ability to work independently in a fast-paced environment, and at least 3 years of Salesforce experience.

Full Job Description

Senior Associate, Client Service Data Insights & Analytics

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

About Mellon Investments

Driving client outcomes through perspective, precision, and partnership. Mellon is a global leader in index management and one of the world’s largest institutional index managers by assets under management. Since 1983, Mellon’s dedication to precision and client partnership has gone beyond the benchmark. Our storied history of innovation can be tracked back to the 1970s to founders William Fouse and Thomas Loeb, who are widely recognized as pioneering developers and champions of indexing. Armed with perspective earned from 40 years of experience, Mellon manages money for many of the world’s most sophisticated clients, proving that index investing requires an active mindset.

We’re seeking a future team member for the role of Senior Associate, Client Service Data Insights & Analytics to join our BNY Investments team. This role is in London, UK.

In this role, you’ll make an impact in the following ways:

  • Participate in the identification and evaluation of third-party applications to support a multi-year implementation roadmap
  • Understand upstream and downstream processes relevant to area of expertise and minimize disruptions resulting from development projects
  • Conduct hands-on training and creation of training materials.
  • Analyzes, defines and documents business requirements for data, workflow, logical processes, hardware and operating system environment

To be successful in this role, we’re seeking the following:

  • 3+ years of experience with Salesforce.com
  • Efficient in developing dashboards and reports in CRM.
  • Strong business, problem solving, and analytical skills. Proactive in solving business and/or technical problems.
  • Ability to work in a fast-paced environment, both independently and as part of a team while under strict and changing deadlines
  • Independent, self-starter requiring little supervision to complete tasks

  • At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.