at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 6 days ago

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Manage dedicated Customer Support team, ensuring optimal client satisfaction. Lead service improvement initiatives, leveraging CRM like Salesforce. Requires 5+ years' experience, including 2+ in management. Proven track record in customer service, handling multi-channel support (email, chat, phone). Strong analytical skills to drive process enhancements. Experience with ticketing systems, such as Zendesk, beneficial.

Compensation

Not specified

Currency: Not specified

City

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Country

India