As a Supervisor, you will play a central role in supporting our Polish travel team in challenging situations, while helping to stabilize, improve, and optimize the processes that define how our team operates. Were looking for someone who is ready to take responsibility, motivate others, and drive continuous improvement. If youre excited by the idea of combining leadership with purpose and making a tangible impact in an established operational team, this role is the right fit for you. What youll be doing: Monitoring workload and actively participating in improving work quality Providing regular feedback to team members Recruiting and managing new team members Organizing regular team meetings and fostering a positive atmosphere Adjusting schedules to meet platform needs Cooperating with internal trainers and methodologists Coordinating and evaluating quarterly targets Acting in accordance with AXA Partners values Cooperation with other internal teams, business partners, and providers Representing AXA externally Responsible for compliance with legislation and business standards Part of audit controls and fraud prevention What youll bring: Minimum secondary education Polish language at a native level Good command of English (minimum level B2) Advanced MS Office and PC skills Excellent communication skills Customer orientation and empathy Responsibility and reliability Stress resistance Good leadership skills Ability to make quick decisions Ability to motivate others What we offer: At AXA Partners, were appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Career growth Education & e-learning cources Benefits To apply, click on the apply for this job button, youll then need to log in or create a profile to submit your CV. Were proud to be an Equal Opportunities Employer and dont discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axa Who we are: Were AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive offering solutions and services that make sure were always at peoples side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, were always looking at new ways to offer seamless and reassuring experiences when it really matters. Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)