Aon is seeking a Senior Pensions Administrator for a hybrid role in Birmingham, United Kingdom. The ideal candidate will provide high-quality administration support for internal and external clients, with strong attention to detail and commitment to quality service. This role requires technical expertise in pension processing, team coordination, and driving continuous improvement in service delivery.
Primary responsibilities include being a subject matter expert for processes and systems, monitoring team activity, coordinating workloads, producing and analyzing reports, identifying process improvements, implementing changes to tools and documentation, and supporting effective service delivery across pension administration teams.
Required experience includes strong communication skills, numerical competence, attention to detail, effective problem-solving abilities, and the capability to plan, prioritize, and execute tasks efficiently. Candidates should be adaptable to shifting priorities and demonstrate strong analytical skills with the ability to make recommendations.
Aon offers a comprehensive benefits package with a focus on work-life balance, including two global wellbeing days annually, continuous learning opportunities, and an inclusive environment. The role provides opportunities for professional growth, training, and development in a dynamic pension administration setting, with the potential to make meaningful contributions to client services.
