Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

• L3 Production Services Lead is able to work independently and drive resolution of complex issues.

• Strong analytical skills required to determine root cause of technical issues.

• Must be able to think broadly about technical issues and correlate current conditions, historical trends and issues, and general incident triage techniques to pinpoint technical issues.

• Must have a firm grasp on day-to-day use of Linux.

• Previous experience working with Hadoop.

• Experience writing SQL to query data required.

• Previous experience with an application performance monitoring tool (Introscope, AppDynamics, Dynatrace) required.

• Must be able to create and modify utility scripts written in bash, PowerShell, etc.

• Must have previous experience with Splunk or another log aggregation tool.

• Must have previous experience analyzing root cause for complex technical incidents.

• Enjoys solving problems.

• Detail oriented and organized.

*This role requires working onsite with the client 3 days per week in Plano, TX or Pennington, NJ*