Head of Regional Payment Operations - EMEA Region (Europe, UK, SWIFT & MEA)
at Wise
Posted 17 days ago
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Lead and grow payment operations across UK, Europe, MEA and SWIFT corridors, directly managing senior function leads and indirectly overseeing 100+ professionals. Ensure compliance and SLA excellence across multiple payment schemes (SEPA, SWIFT, UK) while driving automation, AI and process transformation. Partner with Product, Engineering, Treasury and other stakeholders to scale payments infrastructure and manage operational risk.
- Compensation
- €5,000 – €6,725 EUR
- City
- Tallinn
- Country
- Estonia
Currency: € (EUR)
Full Job Description
Head of Regional Payment Operations - EMEA Region (Europe, UK, SWIFT & MEA)
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Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
We’re seeking a strategic and experienced Head of Regional Payment Operations to lead our teams across UK, European, MEA and SWIFT corridors. You’ll play a key leadership role within our global Payment Operations group, directly managing senior function leads and indirectly overseeing over 100+ professionals.
This role is perfect for someone with knowledge of SEPA, European, UK and SWIFT payment rails, and a passion for automation, compliance, and operational scalability. You’ll work alongside Product, Engineering, Treasury, and other critical stakeholders to ensure we deliver seamless payment services to customers across Europe and the world.
What You’ll Do:
• Lead and grow high-performing payment operations teams
• Ensure compliance and SLA excellence across multiple currencies and schemes
• Drive change through AI, automation, and process transformation
• Partner cross-functionally to scale our payments infrastructure
What You’ll Need:
• 5+ years in payment ops or a similar field, 4+ years leading other leaders
• Fintech, banking, or PSP experience
• Passion for operational efficiency and team development
Location: Tallinn
Must-Have:
• 5+ years total in payments or ops leadership roles in a Global environment
• 4+ years managing leaders of teams
• Domain knowledge of SEPA, SWIFT, UK payment schemes
• Experience scaling ops orgs via automation and AI
• Strong risk management awareness
• Background in financial FinTech, PSPs, banks
• Excellent cross-functional stakeholder communication
Nice-to-Have:
• Product background or experience launching payment products
• AI/ML or automation tools experience in ops
• Technical understanding of APIs or system architecture
• Led international teams or expansion projects
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Wise is a global technology company, building the best way to move and manage the world’s money.
\nMin fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
\nFor everyone, everywhere.
More about our mission and what we offer.
We’re seeking a strategic and experienced Head of Regional Payment Operations to lead our teams across UK, European, MEA and SWIFT corridors. You’ll play a key leadership role within our global Payment Operations group, directly managing senior function leads and indirectly overseeing over 100+ professionals.
This role is perfect for someone with knowledge of SEPA, European, UK and SWIFT payment rails, and a passion for automation, compliance, and operational scalability. You’ll work alongside Product, Engineering, Treasury, and other critical stakeholders to ensure we deliver seamless payment services to customers across Europe and the world.
What You’ll Do:
• Lead and grow high-performing payment operations teams
• Ensure compliance and SLA excellence across multiple currencies and schemes
• Drive change through AI, automation, and process transformation
• Partner cross-functionally to scale our payments infrastructure
What You’ll Need:
• 5+ years in payment ops or a similar field, 4+ years leading other leaders
• Fintech, banking, or PSP experience
• Passion for operational efficiency and team development
Location: Tallinn
Must-Have:
• 5+ years total in payments or ops leadership roles in a Global environment
• 4+ years managing leaders of teams
• Domain knowledge of SEPA, SWIFT, UK payment schemes
• Experience scaling ops orgs via automation and AI
• Strong risk management awareness
• Background in financial FinTech, PSPs, banks
• Excellent cross-functional stakeholder communication
Nice-to-Have:
• Product background or experience launching payment products
• AI/ML or automation tools experience in ops
• Technical understanding of APIs or system architecture
• Led international teams or expansion projects
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
\nInclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
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Find out more about what we offer our employees
From me days to mission days, sabbaticals to stock, and everything in between. For everyone, everywhere. We’re people building money without borders. Find out what you'll get if you join us.
What we offer
Head of Regional Payment Operations - EMEA Region (Europe, UK, SWIFT & MEA)
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