Our Global Operating Center located in Manila is pivotal to enhancing the Firms operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices.

Duties and Accountabilities

Incident Management

• Serve as a high level technical lead for next level escalations for finance proesses
• Assess and escalate critical issues to stakeholders and developers and provide recommendations for resolution
• Track and monitor tickets received through Service Now and JIRA

Enhancements and Fixes

• Assist with putting together testing plans, preparing test scripts, and building SSRS reports
• Review new functions and fixes to existing customization of the finance system
• System Maintenance and Administration
• Cover tasks related to integration and checking data between systems
• Handle advanced research, analysis, and reconciliation of statutory books versus subledger reports

Others

• Provide refresher trainings, train new hires and conduct cross-trainings
• Prepare and update activity manuals, analyze current processes and identify process improvement
• Prepare ad hoc reports needed by stakeholders, local managers and the Firm

Qualifications

• 5 - 10 years of relevant experience preferred
• With extensive knowledge in financial software such as Elite 3E
• Experience working in a BPO/Shared Service Organization is a plus
• Graduate of any business or finance-related course

Essential Job Requirements

• Excellent data skills with high degree of accuracy
• Excellent interpersonal, relationship building and organizational skills
• Proficient knowledge in MS Office suite such as: (Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft SQL Server, Microsoft Visio)

This role reports to

Manager, Finance Systems

Equal Opportunities

White & Case is committed to creating a fair workplace. It is our Firms policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of businessspecific to the relevant officebefore submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

Location: Manila

Time Type: Full time