About this role:

Wells Fargo is seeking a Finance & Accounting Coordinator.

In this role, you will:

• Support less experienced staff to drive overall effectiveness of team in preparing data and assisting in research on product line, operational, and strategic planning

• Provide feedback and present ideas for improving or implementing processes and tools

• Perform complex operational tasks, assist with research of financial, operating and economic data analyses testing, resolution of problems

• Apply understanding of risk management requirements and compliance for finance area

• Provide interpretation of procedures to less experienced staff

• Escalate non-routine questions to more experienced management

• Interact with Finance team, functional area and business partners on a wide range of information

Required Qualifications:

• 1+ year of Finance support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience of accounts payable / procurement
• Call center customer service experience in the financial services industry.
• Avaya experience
• PeopleSoft / SAP Ariba experience
• Excellent verbal, written, and interpersonal communication skills.
• Outstanding problem-solving skills. Strong problem-solving skills.
• Ability to take initiative and work independently with minimal supervision in a structured environment.
• Strong analytical skills with high attention to detail and accuracy.
• Strong organizational, multi-tasking, and prioritizing skills.
• Ability to research and report on a variety of issues using problem solving skills.
• Ability to work in a fast-paced deadline driven environment.
• Ability to communicate effectively with business partners and team members
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Advanced Microsoft Office (Excel, Outlook, and Word) skills

 
Department:
Solution Center is part of the Procure to Pay function under supply chain management Wells Fargo India and enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

Responsibilities:
 Answering inbound calls from the Solution Center Phone line and making any necessary outbound calls while simultaneously documenting all call activity using the online tools provided while meeting departmental SLA measurements

Responding to queries through the Teams Shared Mailbox within service level agreement timing 

 Resolving complex inquiries from internal customers and external vendors by performing required research to solve the submitted issue.
 Responsible for providing guidance on Procurement policies and procedures, new or enhanced services and/or procedural changes.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.