Creates effective external client communications content and plans focused on specific initiatives and changes. Supports in determining the best content for communicating effectively and engaging targeted external client audiences.

Core Responsibilities

• Develops cohesive plans for communicating initiatives and events that are aligned to business outcomes.

• Partners with business area to ensure needs are addressed, various solutions are identified, and delivery of expectations is within scope and capacity.

• Creates content that is clear, engaging, and concise. Identifies trends for future application. Recommends creative solutions to ensure successful client external communication as needed.

• Applies Vanguard's style, usage, and brand standards to ensure consistency.

• Identifies areas for improvement to enhance the effectiveness of communications and its ability to execute on business objectives.

• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum three years related work experience.

• Undergraduate degree or equivalent combination of training and experience.

Additional information:

This is a hybrid position based in Malvern, PA, with remote work on Mondays and Fridays and in-office collaboration Tuesday through Thursday.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a missionwe're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.