at UBS
Bulge Bracket Investment BanksPosted a month ago
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The role focuses on managing and overseeing the Process and Quality Specialist (PQS) platform and framework across Hong Kong and Singapore, ensuring alignment with OH Front-to-Back (F2B) standards and PQS KPIs. It involves facilitating change management, coordinating training and capability-building, and driving risk and quality management to maintain compliant Know Your Client (KYC) practices. The position also supports the rollout of process and quality initiatives, sustains operational excellence, and provides performance insights for continuous improvement.
- Compensation
- Not specified
- City
- Manchester
- Country
- United Kingdom
Currency: Not specified
Full Job Description
| As the Process and Quality Specialist Coordinator, you are responsible for managing and overseeing the Process and Quality Specialist (PQS) platform and process framework across Hong Kong and Singapore. Your role ensures alignment with OH Front-to-Back (F2B) standards and PQS Key Performance Indicators (KPIs). You facilitate change management, coordinate training and capability-building initiatives, and drive risk and quality management to ensure consistent and compliant Know Your Client (KYC) practices in line with regulatory and organizational requirements. Additionally, you support the seamless rollout of process and quality initiatives, maintain operational excellence, and provide performance insights for continuous improvement. | Show more Process and Quality Specialist Coordinator |
