at Shell
CommoditiesPosted 13 days ago
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**Terminal Operations Admin - Early Careers Role in Technical Support** Support safe, efficient global operations as a Terminal Operations Admin. Handle queries, provide basic technical support, and manage specific information. Work within standardized routines, supervised but also handle moderate complexity tasks independently. Ideal candidates possess a relevant engineering degree and 1-2 years admin experience; fresh graduates welcome. Foster innovation in a diverse, inclusive environment.
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Where you fit in
Technical support roles reside in all the Business within Shell and are typically at the front line of the Companys activities. Technical support involves working in teams tasked with the safe and efficient day-to-day operation of our global projects and assets.
What's the role
Applies a proven understanding of the assigned part of the technical support and systems, so as to provide support in handling queries, more specific technical support and or standard / specific information handling.
Handles basic and repetitive activities or moderately complex tasks. Deals with issues/questions of relatively low complexity, checks correctness of data and adjusts with limited number of sources of information within business supported.
Works within standardized work instructions and routines, work is closely supervised by manager; complex items are handed over to a senior colleague. Works under supervision of a senior colleague or own manager.
Supports internal stakeholders with specific information and/or query resolution.
What we need from you
We are keen to explore individuals with the following:
Bachelor's degree in engineering
1 to 2 years or relevant experience on admin work
Fresh graduates are welcome to apply
What we offer
Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shells business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career.
An innovative place to work
Theres never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain peoples lives for more than a hundred years, Shell has become one of the worlds leading companies.
Join us and youll be adding your talent and imagination to a business with the ambition to shape the future. At Shell, everyone does their part.
An inclusive place to work
Shell is working to become one of the most diverse, equitable, and inclusive organizations in the world. We are taking steps to create an environment where everyone from our employees, to our customers, partners, and suppliers feels valued, respected, and has a strong sense of belonging.
To achieve this, we must ensure all people are treated fairly, irrespective of their race, color, religion, age, gender, sexual orientation, gender identity, marital status, disability, ethnic origin, nationality, or other status.
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment one where you can express your ideas, extend your skills, and reach your potential.
Were closing the gender gap whether thats through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
Were striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
Were huge advocates for career development. Well encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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DISCLAIMER:
This role will handle commercially sensitive (confidential) information about Shells operations or trade secrets, or sensitive information such as customer/client lists, business practices, upcoming products, and marketing plans. Thus, this role entails a Non-Compete Agreement between the employee and the company, obliging the employee not to enter into or start a similar profession or trade in competition against its employer.
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
