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2025 Summer - Client Advisor Student Intern

SummerNo visa sponsorship
Royal Bank of Canada logo

at Royal Bank of Canada

Investment Banking

Posted 2 months ago

No clicks

Join RBC as a Summer Client Advisor Student Intern working on the front line in an Orléans/Ottawa branch, delivering exceptional customer service, processing transactions, and resolving client concerns. You will identify client needs, provide tailored financial advice or referrals to RBC partners, and help clients adopt digital banking tools. The role emphasizes risk management, adherence to compliance routines, and contributing to team sales results. Bilingual (English/French) candidates with strong communication and customer service skills are required.

Compensation
Not specified

Currency: Not specified

City
Ottawa
Country
Canada

Full Job Description

Job Description

    Are you 1-3 years away from graduation and plan to pursue a career in banking? We have Summer Student Intern opportunities available in Orléans, Ontario.

    What is the opportunity?

    Open the door to the first of many opportunities at RBC and experience the challenges and rewards of working in the financial services industry. If you have the drive to deliver exceptional customer service, you can build a great career with us and gain progressive learning opportunities year over year through our Summer Internship Program.

    You will gain foundational skills as a Client Advisor, the face of RBC. You work on the front lines, serving clients, carrying out transactions, solving problems and spotting sales opportunities. This is an important role providing advice to clients and finding solutions that meet their individual needs.

    What will you do?

    • Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch
    • Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact
    • Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
    • Understand & resolve client concerns, where possible, at first point of contact
    • Educate & assist clients with using RBC digital capabilities
    • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

    What do you need to succeed?

    Must-have

    • Proven customer service skills
    • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
    • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
    • Personal flexibility to work a variety of hours including evenings and weekends- Eagerness to learn and determination to succeed
    • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

    Nice-to-have

    • Sales experience in the financial or service industry

    What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • Excellent career development and the potential to return each summer for progressive opportunities until graduation
    • A world-class training program in financial services-
    • A comprehensive Total Rewards Program and competitive compensation
    • Leaders who support your development through coaching and managing opportunities
    • Work in a dynamic, collaborative, progressive, and high-performing team

    Job Skills

    Customer Experience (CX), Customer Service, Personal Initiative, Teamwork

    Additional Job Details

    Address:

    2945 ST JOSEPH BLVD:OTTAWA

    City:

    Ottawa

    Country:

    Canada

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    Job Type:

    Student/Coop (Fixed Term)

    Pay Type:

    Salaried

    Posted Date:

    2026-01-20

    Application Deadline:

    2026-02-06

    Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

    Inclusion and Equal Opportunity Employment

    At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

    Join our Talent Community

    Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

    RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

    2025 Summer - Client Advisor Student Intern

    Compensation

    Not specified

    City: Ottawa

    Country: Canada

    Royal Bank of Canada logo
    Investment Banking

    2 months ago

    No clicks

    at Royal Bank of Canada

    SummerNo visa sponsorship

    Join RBC as a Summer Client Advisor Student Intern working on the front line in an Orléans/Ottawa branch, delivering exceptional customer service, processing transactions, and resolving client concerns. You will identify client needs, provide tailored financial advice or referrals to RBC partners, and help clients adopt digital banking tools. The role emphasizes risk management, adherence to compliance routines, and contributing to team sales results. Bilingual (English/French) candidates with strong communication and customer service skills are required.

    Full Job Description

    Job Description

      Are you 1-3 years away from graduation and plan to pursue a career in banking? We have Summer Student Intern opportunities available in Orléans, Ontario.

      What is the opportunity?

      Open the door to the first of many opportunities at RBC and experience the challenges and rewards of working in the financial services industry. If you have the drive to deliver exceptional customer service, you can build a great career with us and gain progressive learning opportunities year over year through our Summer Internship Program.

      You will gain foundational skills as a Client Advisor, the face of RBC. You work on the front lines, serving clients, carrying out transactions, solving problems and spotting sales opportunities. This is an important role providing advice to clients and finding solutions that meet their individual needs.

      What will you do?

      • Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch
      • Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact
      • Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
      • Understand & resolve client concerns, where possible, at first point of contact
      • Educate & assist clients with using RBC digital capabilities
      • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

      What do you need to succeed?

      Must-have

      • Proven customer service skills
      • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
      • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
      • Personal flexibility to work a variety of hours including evenings and weekends- Eagerness to learn and determination to succeed
      • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

      Nice-to-have

      • Sales experience in the financial or service industry

      What’s in it for you?

      We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

      • Excellent career development and the potential to return each summer for progressive opportunities until graduation
      • A world-class training program in financial services-
      • A comprehensive Total Rewards Program and competitive compensation
      • Leaders who support your development through coaching and managing opportunities
      • Work in a dynamic, collaborative, progressive, and high-performing team

      Job Skills

      Customer Experience (CX), Customer Service, Personal Initiative, Teamwork

      Additional Job Details

      Address:

      2945 ST JOSEPH BLVD:OTTAWA

      City:

      Ottawa

      Country:

      Canada

      Work hours/week:

      37.5

      Employment Type:

      Full time

      Platform:

      Job Type:

      Student/Coop (Fixed Term)

      Pay Type:

      Salaried

      Posted Date:

      2026-01-20

      Application Deadline:

      2026-02-06

      Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

      Inclusion and Equal Opportunity Employment

      At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

      Join our Talent Community

      Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

      Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

      RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.