Head of FinCrime Operations

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We're looking for an experienced Head of Financial Crime & Fraud Risk to oversee our first-line FinCrime teams in building safe, effective controls. You'll advise on financial crime decision-making, assess and validate risks, and assist our business control function with testing.

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

• Leading the FinCrime and fraud 1LoD teams for the UK Bank
• Collaborating with a service provider to oversee CDD/KYC, customer screening, and transaction monitoring
• Monitoring sanctions, fraud, and regulatory reporting processes for retail and business customers
• Conducting intelligence-led financial crime investigations and exposure assessments
• Supporting product teams in designing practical financial crime controls
• Translating regulatory requirements into actionable product solutions
• Identifying potential gaps in existing financial crime processes, systems and controls, and driving enhancements
• Staying up to date on regulations, industry guidance, and innovation in financial crime risk
• Ensuring clarity, transparency, and insight in both BAU and growth/expansion related discussions with regulators, law enforcement, and banking partners 
• Collaborating, coordinating, and partnering with Product, Compliance, and Audit teams, as well as local legal entities
• Collaborating and engaging with regulators to address and clarify financial crime topics

What you'll need

• 5+ years of experience in financial crime and fraud operations for both retail and business customers
• 9+ years of experience working in major financial institutions
• A proven track record in leading and managing teams
• A background in managing third-party outsourcing relationships
• Solid knowledge of financial crime and fraud laws and regulatory requirements for the UK and associated territories
• A track record of conducting risk assessments and designing and testing mitigating controls
• An excellent understanding of traditional and emerging financial products and their associated risks
• Good knowledge of industry-wide financial crime practices and trends
• Exceptional analytical, critical thinking, and decision-making abilities

Nice to have

• Experience as a material risk taker
• To be FCA certified