Help build safe, highquality AI Agents used by millions of customers at Rabobank. Shape the next generation of customer-facing AI solutions with impact on 9.5 million customers worldwide.

You & your role

Design and deliver productionready AI capabilities that improve Rabobanks customer-facing AI Agents. You build evaluation frameworks, enhance knowledge systems, and create scalable AI services used across chat and voice channels by millions of customers. As the AI Engineer, you work closely with fellow engineers and Copilot specialists to turn AI innovation into reliable customer solutions.

Examples from practice

• Build evaluation pipelines that automatically test and safeguard AI Agent behaviour.
• Develop knowledge retrieval flows that ensure grounded, accurate answers.
• Contribute to the development of an AI Voice Agent for customer service.

Facts & figures

• 36 hours per week
• Working on AI systems used daily by millions of customers across chat and phone channels
• 9.5 million customers worldwide

Top 3 responsibilities

• Develop scalable, productionready AI services that support knowledge integration, customer interaction flows, and safe deployment, ensuring long-term maintainability and reliability.
• Strengthen monitoring and observability by designing systems that track behaviour, detect anomalies, and protect customer experiences across all AI Agent touchpoints.
• Lead engineering improvements by integrating evaluation results, driving automation, and coordinating with multidisciplinary teams to raise AI system performance.
• In this role, you work within a multidisciplinary AI team that focuses on customer-facing AI Agents, collaborating with engineers and Copilot Studio specialists to deliver robust and scalable AI solutions

Together we achieve more than alone

We believe in the power of differences. It is precisely by combining peoples strengths that we become an even better bank. We are curious about what you add to our team.

Work on yourself and the world around you at the same time

For us, your development and that of society go hand in hand. Thats why we invest in you and work together for a better world. At Rabobank, you work on yourself and the world around you at the same time. Youll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for private and business customers as well as societal issues such as food and energy transitions.

Why everyone is welcome at Rabobank

At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in knowledge, skills, gender, background, and culture. Every department strives for variety and the freedom to be yourself whoever you are.

You & your talent

• 3+ years of experience in Python engineering, including ML/AI tooling
• 2+ years working with API development and CI/CD pipelines
• Experience with Microsoft Azure, Databricks or MLFlow in production environments
• Strong communicator who works collaboratively
• Ownership mindset with a proactive approach
• Analytical problem-solver with attention to detail
• Skilled in navigating multidisciplinary projects
• Comfortable working in fast-moving technical environments
• Quality-driven and structured in delivery

You & the application process

• Questions about working at Rabobank and the process? Niels Diks IT Recruiter via Niels.Diks@rabobank.nl
• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule it.
• Answers to frequently asked questions can be found at rabobank.jobs/nl/veelgestelde-vragen.
• A reliability check is part of the procedure.
• We respect your privacy.