at N26
FinTechPosted 5 days ago
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**KYC Specialist, Madrid** Join N26 as a KYC Specialist, driving enhanced customer onboarding and regulatory compliance. Key responsibilities include: - Managing KYC cases, ensuring quality and within Service Level Agreements (SLAs) - Applying in-depth knowledge of regulatory requirements and best practices related to Enhanced Due Diligence (EDD) and Ongoing Due Diligence (ODD) processes - Constantly refining analytical and investigative skills to assess and mitigate risks associated with High-Risk Customers (HRC) and Politically Exposed Persons (PEP) Requirements: - Proven experience in KYC, ideally with exposure to EDD and ODD - Excellent skills in analysing financial statements, transactions, and relevant data - Fluent in English; proficiency in German is an asset - Experience in fast-paced, Finance and Banking environments is desirable but not mandatory In return, enjoy a competitive personal development budget, work from home budget, discounts on fitness & wellness memberships, language apps, and public transportation. Benefit from a high degree of autonomy and access to cutting-edge technologies, working with a diverse and friendly team. N26 is an equal opportunity employer, valuing diversity and offering vacation days varying by location, with an additional day of annual leave for each year of service. Relocation package with visa support available for those who need it. Apply now to accelerate your career growth and join Europe's most talked-about disruptor!
- Compensation
- Not specified
- City
- Madrid
- Country
- Spain
Currency: Not specified
Full Job Description
KYC Specialist
About the opportunity
We are looking for a Specialist in Know-Your-Customer (KYC) to join our growing KYC German team in our Madrid office. In this role, you will take ownership of key processes within KYC and ensure an optimal user experience. In KYC, our goal is to lead and shape the industry by fostering a culture of compliance within N26 that is trusted by authorities, customers, and shareholders. For that purpose, your expertise in KYC is fundamental. Particularly in Ongoing Due Diligence (ODD) and Enhanced Due Diligence (EDD) for Customers and Politically Exposed Persons (PEP), will be instrumental for your success in this position. The Specialist role is centered on operational excellence and the effective management of daily cases. Through dedication and continuous learning, an L1 becomes a fundamental member of the team in ensuring N26's regulatory compliance.In Your Next Challenge, You Will:
- Apply In-depth knowledge of regulatory requirements and industry best practices related to EDD and ODD processes.
- Apply your experience with due diligence processes related to High-Risk Customers (HRC) and Politically Exposed Persons (PEP).
- Correctly apply established policies in each case assessment, maintaining a clear understanding of compliance requirements to ensure quality work.
- Contribute to the maintenance of the Service Level Agreement (SLA): Efficiently manage assigned cases, ensuring deadlines are met.
- Showcase your proficiency in using KYC tools, platforms, and software for efficient processing and management of EDD and ODD cases.
- Demonstrate your analytical and investigative skills to assess and mitigate risks associated with High Risk customer profiles.
- Showcase your ability to interpret and analyse financial statements, transactions, and other relevant data to make informed decisions.
- Conduct thorough and accurate assessments, identifying risks and relevant documentation.
- Demonstrate a high level of Problem-Solving skills, continuously proving the ability to identify and solve problems independently.
- Exhibit outstanding team Collaboration, working collaboratively in a multicultural and fast-paced team environment.
- Foster open dialogue within the team and share key case findings. Actively seek help and feedback for professional growth.
- Collaborate with other internal teams (such as MLRO or Customer Support) to resolve questions quickly and effectively.
- Adapt quickly to process changes and maintain a positive attitude. Actively participate in the adoption of new guidelines and tools.
- Be exposed to a fast-paced environment, demonstrating openness to learning and incorporating new methodologies and technologies into the KYC workflow.
- Participate in projects, contribute ideas, and execute assigned tasks.
- Embrace our Customer-Centric Approach, focusing on enhancing the user experience for our customers undergoing the KYC process, balancing compliance requirements with a seamless and user-friendly approach.
What Youll Need to Be Successful
Background:
- Hands-on experience in KYC, ideally with exposure to Enhanced Due Diligence (EDD) and Ongoing Due Diligence (ODD).
- Proven track record of managing and resolving KYC cases efficiently.
- Previous experience in similar fast-paced Finance and Banking companies is desired, but not mandatory.
Skills:
- Excellent hands-on experience in KYC Operations.
- Knowledge of banking regulations is preferable.
- Strong analytical skills, with the capability to independently generate insights.
- Proactive and detail-oriented with the ability to maintain a positive mindset and excel under pressure.
- Fluency in English is mandatory; proficiency in German is an added value.
- Exceptional interpersonal and communication skills, with proven experience in supporting stakeholders through complex situations.
