at KPMG
Big FourPosted 4 days ago
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**Senior Specialist, State and Local - Managed Services at KPMG** Support KPMG's Managed Services practice as a Senior Specialist, State and Local, focusing on Health and Human Services (HHS) systems. Key responsibilities include operational monitoring, issue resolution, incident management, and process documentation. Leverage production and simulation environments, collaborate across teams, and maintain attention to detail in a compliance-driven setting. Ideally, candidates possess relevant government or HHS experience and working knowledge of incident management and change control processes. A bachelor's degree and minimum three years of experience in managed services, application support, or related roles are preferred. Travel may be required.
- Compensation
- Not specified USD
- City
- Los Angeles
- Country
- United States
Currency: $ (USD)
Full Job Description
At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm.
KPMG is currently seeking a Senior Specialist, State and Local to join our Managed Services practice.
- Support the delivery and ongoing operations of Health and Human Services (HHS) Managed Services, ensuring adherence to contractual obligations and service-level expectations
- Perform operational monitoring, issue triage, and resolution support for operational environments, collaborating with cross-functional technical and functional teams as needed
- Assist with incident, problem, and change management activities, including documentation, root cause analysis, and continuous improvement initiatives
- Coordinate with internal stakeholders and managed services leadership to track deliverables, risks, and dependencies across support activities
- Develop and maintain process documentation, runbooks, and operational procedures to support consistent and compliant service delivery
- Provide status updates, metrics, and reporting related to managed services performance and operational health
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
- Minimum three years of relevant professional experience in managed services, application support, systems operations, or a related role
- Bachelor's degree from an accredited college or university is preferred; minimum of a high school diploma or GED required
- Experience supporting government, public sector, or Health and Human Servicesrelated systems
- Working knowledge of production and simulation environments, including incident management, change control, and service operations
- Strong analytical, documentation, and communication skills with the ability to collaborate across technical and non-technical teams
- Ability to manage multiple priorities in a structured, compliance-driven environment while maintaining attention to detail
- Travel may be required based on client, project, or business needs
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
