KKR's Gurugram office provides best-in-class business operations services and solutions to our internal stakeholders and clients, drives organization-wide process efficiency and transformation, and reflects KKR's global culture and values of teamwork and innovation. The office contains multifunctional business capabilities and is integral in furthering the growth and transformation of KKR. The office was established with an initial concentration of finance, operations, and technology personnel, followed by the expansion of additional functions and capabilities. KKRs creation of a Gurugram office builds upon the firm's momentum in India and bolsters its existing presence in Mumbai.

TEAM OVERVIEW

Finance supports the strategic direction of the Firm by ensuring efficient and effective financial planning, analysis, budgeting, reporting, compliance, accounting, and stewardship of financial risks and controls. By doing so, we produce accurate financial information for decision making, ensure compliance with financial regulations and policies, and provide leadership for operational improvements, cost savings and strategic investments that align with the Firms culture and long-term goals.

POSITION SUMMARY

The role is responsible to lead end-to-end AP operations, including Vendor Onboarding, AP Helpdesk, Invoice Processing, and Cash & Payments activities. This role will drive operational excellence, strengthen controls, enhance stakeholder experience, and lead transformation initiatives across AP processes.
The individual will act as a strategic partner to Finance, Procurement, Treasury, and Business teams, ensuring scalable, compliant, and efficient AP operations.

ROLES & RESPONSIBILITIES

Operational Excellence

• Lead end-to-end AP operations including vendor onboarding, invoice processing, AP helpdesk, and payments
• Oversee vendor onboarding lifecycle with strong controls on due diligence and master data governance
• Drive efficient invoice processing with focus on accuracy, compliance, and turnaround times
• Manage AP helpdesk to ensure timely query resolution and improved stakeholder experience
• Lead payment operations ensuring timely, accurate, and compliant disbursements
• Drive automation (OCR, e-invoicing, self-service portals) and continuous process improvements
• Strengthen internal controls to mitigate risks such as duplicate payments and fraud.

Stakeholder Management

• Act as a key partner to Procurement, Treasury, Finance, and Business teams
• Serve as escalation point for critical vendor and payment issues
• Build strong relationships with vendors and internal stakeholders to ensure seamless operations
• Drive communication, transparency, and service excellence through AP helpdesk and onboarding processes
• Collaborate cross-functionally to streamline workflows and improve SLAs

Reporting & Governance

• Ensure timely AP reporting including invoice status, aging, and payment metrics
• Monitor KPIs such as onboarding cycle time, helpdesk SLAs, processing accuracy, and payment timeliness
• Ensure compliance with internal controls, policies, and regulatory requirements
• Support audits with accurate documentation and strong governance practices
• Drive data-driven decision making through dashboards and performance insights

QUALIFICATIONS

• Bachelors degree in Finance/Accounting (MBA/CA/CPA preferred)
• 1214+ years of experience in Accounts Payable or Finance Operations
• Strong expertise in vendor onboarding, AP helpdesk, and payment processes
• Experience with ERP systems (SAP S/4HANA preferred) and AP tools (Coupa, Concur, etc.)
• Experience in multinational Financial Services / Private Equity environment preferred
• Strong analytical, leadership, and stakeholder management skills