Location: Metro Manila, National Capital Region, Philippines

Global Banking (GB), through its Commercial and Investment Banking businesses, provides a complete set of solutions and capabilities to our clients around the world. Were committed to supporting our clients through every stage in their life cycle, from emerging startups to large corporations, GB is uniquely positioned to deliver strategic advisory, financing, payments and risk services to help them grow and succeed. We take great pride in the longstanding relationships we build over time and our purpose-driven business plays an instrumental role in supporting our communities across the globe.

Join our dynamic team, where you will play a pivotal role in supporting key executives to drive business results & ensure seamless operations within  the organization. This position offers a unique opportunity to work in a fast-paced environment, providing comprehensive administrative support to our Global Banking business which serves a diverse clientele ranging from corporations to not-for-profit entities. 

As the Vice President within Business Support Management, you will lead a team of Executive Assistants, manage international projects, and collaborate with senior leadership to deliver strategic, high-impact administrative solutions that align with business priorities. You will foster excellent administrative coverage and spearhead the provision of onboarding and offboarding support for employees globally. You will play a crucial role in implementing projects and events that require administrative assistance, guaranteeing alignment with business objectives and outstanding service delivery.

Job Responsibilities:

• Build out the Business Support Management Admin platform per plans.
• Lead day-to-day team activities, managing a team of Executive Assistants across one or more LOBs.
• Act as a strong partner to LOB leadership teams to ensure Admin support aligns with business priorities.
• Drive strategy for business coverage, building bench strength, and improving business support.
• Ensure exceptional and efficient end-to-end administrative service delivery.
• Manage oversight, training, reporting, and governance of all Admin team member duties.
• Own all facets of the performance management process and compensation recommendations.
• Maintain regular communication with key stakeholders.
• Drive LOB and CIB-wide initiatives and adhere to all risk and control policies.
• Manage relationships with internal business partners globally.

 

Required Qualifications, Capabilities, and Skills:

• Minimum of 10 years' related work experience, at least 3 years of which at a Vice President capacity managing a team in a global organization. 
• Strong track record in successful people, business, and project leadership at both national and international levels.
• Familiarity partnering with Human Resource or Administrative peers/ stakeholders.
• Exceptional communication skills; confident, organized, and clear.
• Partnership mentality; collaborative, proactive, and uses critical thinking to solve problems.
• Professional leadership; excels at motivating individual and team performance.
• Control orientation; enforces a dynamic control/compliance environment.
• Drive for Excellence; consistently seeks to exceed expectations and demonstrates continuous improvement.
• Amenable to working onsite following core US hours, with flexibility to adjust accordingly to business needs.

 

Preferred Qualifications, Capabilities, and Skills:

• In depth experience managing a team in a financial service organization.
• HR background and/or experience.
• Prior international and matrix leadership experience.

 

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.

Direct and oversee administrative support, guaranteeing exceptional service delivery and strategic alignment.