Location: Newark, DE, United States

Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.

 

As a Trading Services Associate I, you will play a key part in identifying gaps, streamlining processes, and implementing innovative solutions to support our business goals. You will collaborate with cross-functional teams—including technology, product, control, and business resiliency partners—to enhance our operations, mitigate risks, and ensure our procedures and policies remain current and effective. If you thrive in a fast-paced environment, enjoy problem-solving, and are eager to make a meaningful impact, we’d love to hear from you.

Job responsibilities

• Identify gaps and inefficiencies in loan trading processes and recommend effective solutions to address issues.
• Gather feedback from teams to understand pain points and develop, implement, and execute process improvement plans.
• Liaise with relevant product and technology teams to design and implement solutions that streamline business operations.
• Evaluate operational risks and establish appropriate controls or collaborate with control partners to mitigate identified risks.
• Partner with the business resiliency team to ensure business resiliency plans are current, accurate, and effective.
• Drive technology enhancements by working closely with technology partners to ensure enhancement requests are prioritized and completed.
• Continuously assess all areas of loan trading operations to ensure smooth and efficient processes that support business goals and objectives.
• Ensure procedures are thoroughly documented, regularly reviewed, and remain relevant to current operations.
• Maintain accurate and up-to-date RBAC (Role-Based Access Control) policies for all team members.

 

Required qualifications, capabilities, and skills

• Undergraduate degree or equivalent experience required.
• Minimum of 3 years of syndicated loan operations experience required.
• Ability to identify process gaps, analyze root causes, and recommend effective solutions.
• Strong skills in developing and executing process improvement plans to address operational pain points.
• Experience in managing multiple initiatives, prioritizing tasks, and driving projects to completion.
• Excellent interpersonal and communication skills to liaise with product, technology, control, and business resiliency teams.
• Familiarity with process mapping, Lean, Six Sigma, or other methodologies to streamline and enhance operations.
• Understanding of business continuity planning and the ability to maintain and update resiliency plans.
• Ensuring procedures and RBAC policies are accurately documented and maintained.

 

Preferred qualifications, capabilities, and skills

• Familiarity with loan-based software (LoanIQ, ClearPar, Aurora) is preferred.

Join our team as a Trading Services Associate and contribute to driving impactful solutions in a dynamic environment.