Posted 17 days ago
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Senior operations role based in Mumbai responsible for managing the pre- and post-trade lifecycle across all asset classes, including cash movements and funding for client accounts. Executes high-volume payment processing for FX, derivatives and payments, handling validation, exception resolution, investigations and risk mitigation. Leads process improvement and automation initiatives, manages and develops a team, and collaborates with cross-functional stakeholders to improve efficiency and customer experience.
- Compensation
- Not specified
- City
- Mumbai
- Country
- India
Currency: Not specified
Full Job Description
Location: Mumbai, Maharashtra, India
Join us in this dynamic role and be a catalyst for success, leveraging your expertise to shape the future of our trade operations and contribute to our organization's growth and excellence.
As a Trade Lifecycle Manager III within JPMorganChase, you will be a key player in managing the operations of the pre- and post-trading life cycle across all asset classes. Your role will involve complex tasks such as coordinating cash movements in and out of client accounts, preparing funding for managed demand deposit accounts, and collaborating with other business lines to ensure proper funding. You will leverage your deep understanding of trade lifecycle principles and practices to make impactful decisions that affect our operations and financial management. Your advanced skills in areas such as process improvement, automation, and project management will be crucial in driving efficiency and innovation in our operations. As a leader, you will manage a diverse team, fostering a culture of continuous improvement and excellence. Your ability to influence and manage internal stakeholders will be key to achieving our strategic objectives.
Job responsibilities
As a Trade Lifecycle Manager III within JPMorganChase, you will be a key player in managing the operations of the pre- and post-trading life cycle across all asset classes. Your role will involve complex tasks such as coordinating cash movements in and out of client accounts, preparing funding for managed demand deposit accounts, and collaborating with other business lines to ensure proper funding. You will leverage your deep understanding of trade lifecycle principles and practices to make impactful decisions that affect our operations and financial management. Your advanced skills in areas such as process improvement, automation, and project management will be crucial in driving efficiency and innovation in our operations. As a leader, you will manage a diverse team, fostering a culture of continuous improvement and excellence. Your ability to influence and manage internal stakeholders will be key to achieving our strategic objectives.
Job responsibilities
- Execute high-volume and critical payment processing tasks, one of which is validating global currency fund transfers to ensure accurate and timely transactions, following established procedures.
- Process payments for FX & FXO products and verification, performing detailed and analytical research, reviewing exceptions, fund controls, and client investigation.
- Identify, resolve, or escalate either procedural issues or operational errors that may arise during the processing of payments & maintain the highest level of standards to mitigate risk.
- Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives.
- Detect and escalate potential payment errors and help prevent financial and reputational damage to the institution.
- Contribute to process optimization initiatives, including projects to identify inefficiencies, improving quality, and enhance the customers experience.
- Coach, train, or mentor team members to deliver to our high service standards for productivity, quality, and customer experience.
- Interface with other operations departments to research and resolve inquiries, such as escalated matters.
- Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities to improve and optimize payment lifecycle processes.
Required qualifications, capabilities, and skills
- Minimum 10 years of settlements experience, specifically across FX, Derivatives or Payments Operations.
- Knowledge of global payment processing operations or similar operations, understanding of standard operating procedures and customer-specific instructions.
- Proven track record in process improvement and automation initiatives to enhance operational efficiency, alongside advanced skills in stakeholder management to influence and drive strategic objectives.
- Strong communication skills, enabling effective collaboration, as well as attention to detail and a sense of ownership in high-pressure, dynamic environments.
- Comprehensive understanding of key elements in infrastructure groups such as Credit Risk, Operational Risk, and Collateral, recognizing the impact of trade support team actions on these areas.
- Flexibility to work global hours and having the willingness to travel on short notice, during emergencies, team gatherings, etc.
- Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members
Preferred qualifications, capabilities, and skills
- Intermediate computer, software, and technical skills, including alpha/numeric data entry and typing skills.
