Location: Ciudad Autnoma de Buenos Aires, Argentina

At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers needs.

Buenos Aires is one of JP Morgan's key strategic hubs with over 3,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal.. among others, providing value-added services, products and solutions to our clients located in various countries around the world.

In this role you will be facing different challenges such as:

• Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well!

• Performing daily analytical activities where you will put to practice your knowledge, skills, and independent thinking.

• Strong client-facing profile, able to manage challenging situations with professionalism, resilience, and an easy-going demeanor.

• Strong partnership with key stakeholders, finding ways to collaborate.

And these are some of the activities you will be responsible for:

• Operational support to foreign exchange, traded regionally, focused on documentation analysis and data gathering.

• Resolving issues for our clients, take ownership on them and display client-oriented focus.

• Ability to interpret and perform thorough analysis of company policies and procedures and apply such knowledge in daily decision-making.

• Interact by phone or emails with our Brazilian clients giving support on a daily basis.

• Creating your own relationship with the different teams that you interact with, partner with them on a day-to-day basis to perform more efficiently.

• Speak Up! Come up with ideas on how to fix and improve processes, and fill technology gaps, and follow them through to completion.

• Ensuring timelines and client service delivery standards are continually achieved.

• Escalating issues in a timely manner.

What do we ask for this position:

• Bachelor student in Economics, Business Administration or Finance related.

• Portuguese language knowledge is a must. (Orally and written)

• Team player and willingness to collaborate.

• Solid communication skills.

• Sense of accountability and ownership of issues until resolution.

• Relevant experience in related functions or businesses is a plus.

• Excel knowledge advanced.

• Be English fluent or advanced.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work. Your wellbeing is very important to us. Below youll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

• Generous vacation, exam, and parental leave.

• Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.

• Medical coverage for you and your family, including domestic partners.

• Employee Assistance Program which provides personal and confidential advisory on psychological, financial, and legal matters.

• Wellness programs e.g. Yoga, stretching and mindfulness classes delivered on premises.

• Language classes, mentorship programs and customized trainings.

• Platform for employee discounts in Buenos Aires.

• Many others that will be presented to you if you join the team.