Full Job Description

Location: Metro Manila, National Capital Region, Philippines

Join a team dedicated to upholding regulatory standards and client trust. As a Supervisory Management Business Analyst and Reporting Specialist, you will play a key role in safeguarding our firm by reviewing electronic communications and identifying potential risks. This position offers the opportunity to collaborate with diverse teams, drive process improvements, and contribute to a culture of compliance and innovation. Your attention to detail and analytical skills will help us maintain operational excellence. Be part of a company that values your expertise and commitment to client service.

As a Supervisory Management Business Analyst and Reporting Specialist in the Central Supervision E-comm Review team, you review electronic communications to detect potential client complaints and regulatory breaches. You help us maintain confidentiality, ensure compliance, and support a positive client experience. We work together to meet performance targets and drive continuous improvement. Your contributions strengthen our risk management and operational controls.

Job Responsibilities

Review internal and external electronic communications daily to identify potential regulatory violations and client complaints
Uphold strict client confidentiality and handle sensitive information with discretion
Adhere to Service Level Agreements and established policies and procedures
Collaborate with team members to meet and exceed performance targets
Analyze process flows and propose solutions for operational efficiency
Maintain thorough documentation of procedures and implement additional controls
Address miscellaneous requests and assist with research and investigation
Build strong relationships with cross-functional and geographically diverse teams
Communicate effectively with diverse audiences
Contribute to a culture of compliance and innovation
Support continuous improvement initiatives

Required Qualifications, Capabilities, and Skills

College graduate with a strong academic background
Meticulous attention to detail and commitment to regulatory compliance
Strong client service orientation and time management skills
Excellent analytical and problem-solving abilities
Ability to collaborate effectively in cross-functional teams
Adaptability in a fast-paced environment
Strong control orientation and risk awareness
Effective verbal and written communication skills
Experience in documenting procedures and implementing controls
Innovative thinking and ability to propose creative solutions
Ability to prioritize and manage multiple tasks

Preferred Qualifications, Capabilities, and Skills

Experience in electronic communication review or regulatory compliance
Background in risk management or operational controls
Proven ability to drive process improvements
Experience working in geographically diverse teams
Strong research and investigative skills
Demonstrated contribution to team performance

Additional Information:

Shift Schedule: 7:00 AM to 4:00 PM PHT; Saturday and Sunday Off
Work Setup: Full Time Onsite

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

Ready to make a difference in Electronic Communications compliance? Join our E-comm Review team and help protect clients—apply today!

Bulge Bracket Investment Banks

17 days ago

clicks

Supervisory Management Reporting Specialist

at J.P. Morgan

ExperiencedNo visa sponsorship

Not specified

Currency not set

City: Manila

Country: Not specified

Join the Central Supervision E-comm Review team to review internal and external electronic communications for potential regulatory violations and client complaints. You will uphold client confidentiality, adhere to policies and SLAs, and collaborate with cross-functional teams to meet performance targets. The role involves analyzing process flows, documenting procedures, implementing controls, and supporting continuous improvement initiatives to strengthen risk management.

Apply now

Full Job Description

Location: Metro Manila, National Capital Region, Philippines

Job Responsibilities

Review internal and external electronic communications daily to identify potential regulatory violations and client complaints
Uphold strict client confidentiality and handle sensitive information with discretion
Adhere to Service Level Agreements and established policies and procedures
Collaborate with team members to meet and exceed performance targets
Analyze process flows and propose solutions for operational efficiency
Maintain thorough documentation of procedures and implement additional controls
Address miscellaneous requests and assist with research and investigation
Build strong relationships with cross-functional and geographically diverse teams
Communicate effectively with diverse audiences
Contribute to a culture of compliance and innovation
Support continuous improvement initiatives

Required Qualifications, Capabilities, and Skills

College graduate with a strong academic background
Meticulous attention to detail and commitment to regulatory compliance
Strong client service orientation and time management skills
Excellent analytical and problem-solving abilities
Ability to collaborate effectively in cross-functional teams
Adaptability in a fast-paced environment
Strong control orientation and risk awareness
Effective verbal and written communication skills
Experience in documenting procedures and implementing controls
Innovative thinking and ability to propose creative solutions
Ability to prioritize and manage multiple tasks

Preferred Qualifications, Capabilities, and Skills

Experience in electronic communication review or regulatory compliance
Background in risk management or operational controls
Proven ability to drive process improvements
Experience working in geographically diverse teams
Strong research and investigative skills
Demonstrated contribution to team performance

Additional Information:

Shift Schedule: 7:00 AM to 4:00 PM PHT; Saturday and Sunday Off
Work Setup: Full Time Onsite

Ready to make a difference in Electronic Communications compliance? Join our E-comm Review team and help protect clients—apply today!

Job Details

Supervisory Management Reporting Specialist

Full Job Description

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