
Software Engineer II - SRE
at J.P. Morgan
Posted 16 days ago
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Join JPMorgan Chase's Technology Infrastructure team as a Site Reliability Engineer II to help ensure system reliability and solve business problems using software engineering best practices. You will independently execute small to medium projects, participate in incident triage and resolution, and work to reduce operational toil via automation and systems improvements. The role emphasizes observability, SRE principles, cloud infrastructure, container/OS familiarity, and collaboration across teams to improve service reliability and monitoring.
- Compensation
- Not specified
- City
- Bengaluru
- Country
- India
Currency: Not specified
Full Job Description
Location: Bengaluru, Karnataka, India
Play a key role in ensuring system reliability at one of the world’s most iconic and largest financial institutions.
As a Site Reliability Engineer II at JPMorgan Chase within the Technology Infrastructure team, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.
Job responsibilities
- Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
- Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
- Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
- Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
- Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 2+ years applied experience
- Ability to code in at least one programming language and experience maintaining a Cloud-base infrastructure
- Familiar with site reliability concepts, principles, and practices along with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Familiarity with containers or a common Server OS such as Linux and Windows
- Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
- Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
- Emerging knowledge of common networking technologies
- Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers
- Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
- Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities
- Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems
Preferred qualifications, capabilities, and skills
- General knowledge of financial services industry





