At Chase, you'll have the opportunity to make a significant impact by shaping the future of how we protect our customers. Join a dynamic team that values innovation, collaboration, and continuous improvement. 

Job Summary
As a Senior Product Associate in the Wires, International, and Blockchain Payments team, you will drive the end-to-end delivery of product experience and platform features. You will focus on enhancing customer experience through both user-facing features and platform capabilities, collaborating with a dynamic team that values innovation, collaboration, and continuous improvement.

Job responsibilities 

• Collaborate with internal and external partners to identify new product opportunities that align with customer needs and market demands through user research and data analysis 

• Lead the development and implementation of experience and platform capabilities within the Wires ecosystem 

• Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable product features for customers 

• Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development life cycle 

• Develop requirements, epics, and user stories to support product development 

• Consider and plan for upstream and downstream implications, working closely with scrum teams to compile rollout and release plans 

• Work closely with LRCC partners to ensure the product features meet with all legal, risk, compliance, and regulatory requirements 

Required qualifications, capabilities, and skills 

• Bachelor's degree or equivalent experience required 

• 3+ years of experience or equivalent expertise in product management or a relevant domain area 

• Proven track record of executing end-to-end product delivery for complex, large-scale initiatives 

• Experience working with Agile methodologies and tools 

• Experience in product life cycle activities, including discovery and requirements definition 

• Developing knowledge of data analytics and data literacy 

Preferred qualifications, capabilities, and skills 

• Master’s degree in product or analytics-related fields preferred 

• Product experience in the payments or financial industry 

• Knowledge of common payments rails and related regulations and compliance requirements