
Senior Product Associate - Digital AI
at J.P. Morgan
Posted 17 days ago
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The Senior Product Associate will support product development and optimization for AI-powered consumer experiences by leveraging user research, customer feedback, and product metrics. You will collaborate with product managers, technology, and cross-functional teams to identify opportunities, define requirements, and shape roadmaps. Responsibilities include journey mapping, market analysis, writing epics and user stories, and tracking time, cost, and quality across the product lifecycle. The role focuses on improving existing offerings and delivering innovative, data-informed products.
- Compensation
- Not specified
- City
- New York City
- Country
- United States
Currency: Not specified
Full Job Description
Location: New York, NY, United States
As a Senior Product Associate in Chase Digital, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact in delivering AI-powered experiences, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery, defining and writing requirements
- Demonstrated experience partnering closely with Technology to deliver consumer-facing experiences
- Developing knowledge of data analytics and data literacy
- Experience developing strategy and/or roadmap for AI-powered consumer experiences
- Demonstrated prior experience working in a highly matrixed, complex organization




