at J.P. Morgan
Bulge Bracket Investment BanksPosted 3 days ago
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**Senior Product Associate - Columbus, OH** (Claims & Disputes Product Group) drives product innovation and optimization, leveraging user research and data. Key responsibilities include identifying market needs, strategizing product roadmaps, analyzing metrics, and collaborating with cross-functional teams. Candidates require at least 3 years of product management experience, proficient product development life cycle knowledge, and familiarity with Agile, Scrum, and JIRA/Confluence.
- Compensation
- Not specified
- City
- Not specified
- Country
- United States
Currency: Not specified
Full Job Description
Location: Columbus, OH, United States
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the worlds most innovative financial organizations.
As a Senior Product Associate in Claims and Disputes Product Group you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Work collaboratively with Engineering teams to ensure roadmaps strike the right balance between business delivery, technology enablement and operations work
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Experience writing technical stories in JIRA/confluence using industry standard notations
- An understanding of software development methodologies and practices (SDLC, Agile, Scrum, Alteryx, etc.
