at J.P. Morgan
Bulge Bracket Investment BanksPosted 3 days ago
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**Senior Product Associate - Banking Payments** in Bengaluru, India. Develop and optimize payment products using user research and data analysis. Collaborate cross-functionally to drive strategy, prioritize features, and ensure seamless product experiences. Requires 3+ years in product management, financial domain experience, and proficiency in Agile methodologies.
- Compensation
- Not specified
- City
- Bengaluru
- Country
- India
Currency: Not specified
Full Job Description
Location: Bengaluru, Karnataka, India
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the worlds most innovative financial organizations.
As a Senior Product Associate in Payment Experiences and Services, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
- Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.
- Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.
- Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
- Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation.
- Work closely with Product leads, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience working on projects that involve interaction with various stakeholders and technology within a financial domain.
- Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).
- Demonstrable experience as an interface between business and technical teams.
- Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid etc.).
- Self-starter with a mindset focused on problem management/resolution and continuous improvement.
- Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management.
Preferred qualifications, capabilities, and skills
- Background in financial services, retail banking, or payments is a plus.
- Degree in Engineering with MBA is preferred.
