Full Job Description

Location: New York, NY, United States

Join our global design team as an Associate Design Program Manager and help drive delivery and process improvements at scale. Be a key force behind exceptional user experiences and continuous improvement in a dynamic, innovative environment.

As an Associate Design Program Manager within the Digital Innovation (DI) and Experience Design (XD) organization of the Commercial and Investment Bank (CIB), you will play a pivotal role in delivering complex programs and championing operational improvements. You will work with a global team of over 150 design professionals supporting Payments across the CIB, implementing Agile practices, and ensuring effective collaboration across design, product, and technology teams. Your proactive approach and strong organizational skills will help foster new relationships and advocate for the value of design in successful product development.

Job Responsibilities

Oversee the delivery of assigned portfolios or programs by partnering with design leads and product partners to translate roadmap needs into actionable plans.
Facilitate program-level reporting, including status, impact, and financial updates, while managing risks and driving issue resolution.
Drive the adoption and evolution of the design system by collaborating with cross-functional teams and ensuring alignment with organizational goals.
Work closely with design, product, and engineering teams to incorporate quality mechanisms throughout the product development lifecycle.
Lead the design team's adoption and improvement of Agile practices, promoting cross-functional collaboration and efficiency.
Develop, maintain, and share best practices, standard operating procedures, and templates for the portfolio and broader team.
Advocate for the role of design in product development by educating stakeholders and translating design deliverables into tangible business outcomes.
Drive collaboration and maintain a pulse on team health and morale, communicating risks and improvement opportunities to leadership.

Required Qualifications, Capabilities, and Skills

5+ years of experience managing and scaling UX programs and driving operational efforts.
Experience with UX disciplines and user-centered development tools and methodologies.
Skilled in collaborating, building relationships, and communicating effectively with diverse stakeholders.
Enthusiastic about championing best practices for design teams and enhancing cross-functional collaboration.
Proficient in Jira, Confluence, Figma, and MS Office Suite.

Preferred Qualifications, Capabilities, and Skills

Experience with the product development lifecycle.
Knowledge of the design industry and current trends.
Strong facilitation and project management skills.
Professional qualification in Project Management or Agile/Scrum Certification.

Lead delivery and enhance processes as an Associate Design Program Manager in Digital Innovation and Experience Design.

Bulge Bracket Investment Banks

16 days ago

clicks

Senior Associate, Design Program Manager

at J.P. Morgan

ExperiencedNo visa sponsorship

Not specified

Currency not set

City: New York City

Country: United States

Lead delivery and drive operational improvements for design programs within the Digital Innovation and Experience Design organization of the Commercial and Investment Bank. You will manage portfolios, translate roadmaps into actionable plans, and coordinate cross-functional teams including design, product, and engineering. The role champions Agile adoption, design system evolution, quality mechanisms throughout the product lifecycle, and stakeholder education to demonstrate design's business impact. Strong program management, tooling experience (Jira, Confluence, Figma), and 5+ years scaling UX programs are required.

Apply now

Full Job Description

Location: New York, NY, United States

Job Responsibilities

Oversee the delivery of assigned portfolios or programs by partnering with design leads and product partners to translate roadmap needs into actionable plans.
Facilitate program-level reporting, including status, impact, and financial updates, while managing risks and driving issue resolution.
Drive the adoption and evolution of the design system by collaborating with cross-functional teams and ensuring alignment with organizational goals.
Work closely with design, product, and engineering teams to incorporate quality mechanisms throughout the product development lifecycle.
Lead the design team's adoption and improvement of Agile practices, promoting cross-functional collaboration and efficiency.
Develop, maintain, and share best practices, standard operating procedures, and templates for the portfolio and broader team.
Advocate for the role of design in product development by educating stakeholders and translating design deliverables into tangible business outcomes.
Drive collaboration and maintain a pulse on team health and morale, communicating risks and improvement opportunities to leadership.

Required Qualifications, Capabilities, and Skills

5+ years of experience managing and scaling UX programs and driving operational efforts.
Experience with UX disciplines and user-centered development tools and methodologies.
Skilled in collaborating, building relationships, and communicating effectively with diverse stakeholders.
Enthusiastic about championing best practices for design teams and enhancing cross-functional collaboration.
Proficient in Jira, Confluence, Figma, and MS Office Suite.

Preferred Qualifications, Capabilities, and Skills

Experience with the product development lifecycle.
Knowledge of the design industry and current trends.
Strong facilitation and project management skills.
Professional qualification in Project Management or Agile/Scrum Certification.

Lead delivery and enhance processes as an Associate Design Program Manager in Digital Innovation and Experience Design.

Job Details

Senior Associate, Design Program Manager

Full Job Description

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