Location: Cebu, Central Visayas, Philippines

Shape the future of security at JPMC in the Philippines. Join a team dedicated to protecting employees and assets while driving operational excellence. Unlock your potential to lead crisis management and safety initiatives. Be at the heart of a global organization committed to safety, compliance, and continuous improvement. Make your mark by fostering a secure and resilient workplace.

As a Security Operations Manager in Global Security & Investigations (GS&I) within the Philippines, you will play a pivotal role in safeguarding our employees and assets. You will lead the delivery of security and safety operations, ensure compliance with local and global standards, and collaborate with cross-functional teams. You will be based in Cebu, working closely with local and regional stakeholders to address security risks and support business continuity. Your expertise will help us maintain a safe, secure, and resilient environment for our people and clients.

Job responsibilities

• Provide crisis management expertise to enable strategic execution and tactical delivery of security operations in the Philippines.
• Deliver consistent and comprehensive security and safety operations, ensuring regulatory and legislative compliance.
• Assess and manage fire fighting and life safety equipment, ensuring emergency items are available at all times.
• Lead Occupational Health & Safety operations, ensuring compliance with local regulations and global requirements.
• Perform risk assessments of JPMC Philippine sites and recommend mitigation strategies.
• Organize security plans and executive protection for company events and senior leaders.
• Safeguard company properties by managing site alarms, monitoring stations, and security guard deployment.
• Assist in investigations related to fraud, criminal activity, and code of conduct violations.
• Manage administrative requirements including budgeting, billing, headcount review, vendor management, and new hire induction.
• Establish and maintain liaison with local Lines of Business, senior management, and external agencies to identify and mitigate security risks.
• Maintain strong relationships with support functions such as Human Resources, IT, Legal, Audit, Compliance, and Global Real Estate.

Required qualifications, capabilities, and skills

• Bachelor’s degree in criminology, law, security, risk management, safety management, or extensive relevant experience.
• Significant experience in crisis management and proactive safety, security, and risk mitigation in the Philippines.
• Proven leadership skills with the ability to communicate security concepts to technical and non-technical staff.
• Extensive knowledge of safety, security, crisis management theory, and organizational planning.
• Knowledge of laws, legal codes, and court procedures applicable in the Philippines.
• Experience in emergency response planning, crisis management, disaster recovery, and business continuity.
• Experience in investigations, including interview techniques, reporting, evidence collection, and legal requirements.
• Knowledge of executive protection, conference, and event security.
• Strong analytical and interpersonal skills.
• Effective reading, writing, and oral communication skills.
• Comprehensive computer skills, including proficiency in Microsoft applications.

Preferred qualifications, capabilities, and skills

• Experience in Emergency Response/Operations or Incident Management.
• Ability to complete multiple tasks in a high-pressure environment.
• Ability to work effectively in a fast-paced environment while consistently producing error-free work and meeting deadlines.
• Cebuano speaker from Cebu or the Visayas region.

Lead and deliver comprehensive security and safety operations for JPMC in the Philippines, ensuring crisis management, risk mitigation,