Bulge Bracket Investment Banks

Posted 4 days ago

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**Relationship Manager (Card & Payments) - Senior Associate** Manage card network alliances, drive joint initiatives, and launch new offerings to support Chase's business objectives. Act as the primary escalation point, ensuring effective communication and issue resolution. Collaborate cross-functionally to innovate, align strategies, and maintain scheme compliance. Leverage hands-on experience in payment services, card networks, or financial relationships, with a strong understanding of card-issuing economics and operational processes. CandS for this LONDON role.

Compensation: Not specified
City: London
Country: United Kingdom

Full Job Description

Location: LONDON, United Kingdom

Are you ready to help launch a pioneering practice within a global leader? At JPMorganChase, youll be part of a dynamic team thats building a new Payment Network Office from scratcha start-up within a scale-up, where your ideas and energy will shape the future of payments. Youll have the opportunity to drive strategic alliances, create innovative solutions, and make a real impact on how we connect with customers. This is your chance to grow your career, collaborate with talented colleagues, and be part of something truly exciting.

Job Summary:
As a Relationship Manager on the Card Payment Networks team in the Payment Network Office, you will help build and grow a new practice dedicated to revolutionizing our payment network partnerships. You will work within a collaborative, entrepreneurial environment, supporting strategic initiatives and operational excellence as we launch this new function. Youll be at the heart of a team that values innovation, agility, and cross-functional collaboration, making a meaningful impact on Chases payment strategy and customer experience.

Job Responsibilities:

Build, manage, and grow relationships with key card networks, driving joint initiatives and launching new offerings that support Chases product and business objectives

Serve as the central point of contact for network escalations, ensuring communication, timely execution, issue resolution, and alignment of strategy across JPMorganChase

Support the execution and management of complex commercial agreements, SOWs, and amendments in partnership with Corporate Development & Legal

Collaborate with Product, Engineering, Legal, Compliance, Risk, Marketing, Finance, and Operations to drive alignment, support product innovation, and ensure successful execution of network-related initiatives

Analyze and communicate regulatory changes and legal matters impacting card payment network relationships to assess and address implications for Chase

Implement, track, and analyze network rules, announcements, and standards; develop actionable plans to address gaps and safeguard Chases interests

Represent Chase at industry forums and partner events, strengthening Chases reputation as a leader and innovator in payments

Required qualifications, capabilities, and skills:

Demonstrate experience in payments, card networks, issuing/acquiring, or financial services in a partner or relationship management role

Show working knowledge of card issuing economics, scheme rules, and key operational processes (auth, clearing, chargebacks/disputes, fraud controls, tokenization, BIN management)

Manage cross-functional initiatives with high business impact

Communicate effectively with strong written and verbal skills

Resolve issues and escalations to closure with structured root cause analysis and follow-ups

Understand the UK/EU payments environment (e.g., FCA, PSR, SCA/3DS) and scheme compliance expectations

Preferred qualifications, capabilities, and skills:

Bring experience at a major card network (e.g., Visa, Mastercard, Amex) or large financial institution

If youre looking for a role where you can help build something new, drive innovation, and be part of a high-energy team, this is your opportunity. Join us and help shape the future of payments at JPMorganChase.

Build trusted relationships as you launch a new practicebe the connector in a start-up within a scale-up, driving payment innovation.

Full Job Description

Location: LONDON, United Kingdom

Job Responsibilities:

Build, manage, and grow relationships with key card networks, driving joint initiatives and launching new offerings that support Chases product and business objectives

Serve as the central point of contact for network escalations, ensuring communication, timely execution, issue resolution, and alignment of strategy across JPMorganChase

Support the execution and management of complex commercial agreements, SOWs, and amendments in partnership with Corporate Development & Legal

Analyze and communicate regulatory changes and legal matters impacting card payment network relationships to assess and address implications for Chase

Implement, track, and analyze network rules, announcements, and standards; develop actionable plans to address gaps and safeguard Chases interests

Represent Chase at industry forums and partner events, strengthening Chases reputation as a leader and innovator in payments

Required qualifications, capabilities, and skills:

Demonstrate experience in payments, card networks, issuing/acquiring, or financial services in a partner or relationship management role

Show working knowledge of card issuing economics, scheme rules, and key operational processes (auth, clearing, chargebacks/disputes, fraud controls, tokenization, BIN management)

Manage cross-functional initiatives with high business impact

Communicate effectively with strong written and verbal skills

Resolve issues and escalations to closure with structured root cause analysis and follow-ups

Understand the UK/EU payments environment (e.g., FCA, PSR, SCA/3DS) and scheme compliance expectations

Preferred qualifications, capabilities, and skills:

Bring experience at a major card network (e.g., Visa, Mastercard, Amex) or large financial institution

Build trusted relationships as you launch a new practicebe the connector in a start-up within a scale-up, driving payment innovation.

Relationship Manager (Card & Payments) - Senior Associate

Full Job Description

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