Location: Jersey City, NJ, United States

The JPMorgan Chase Corporate Third Party Oversight (CTPO) team is responsible for developing, deploying, overseeing and ongoing reporting of the firmwide programs that ensure the effective use of third parties and inter-affiliates to accomplish JPMorgan Chase's strategic goals. This includes building awareness of the programs at the firm and ensuring consistency globally across both the lines of business and corporate groups. It also includes understanding and dissemination of regulatory requirements and reporting to regulators on the status of key initiatives. The major focus of the program is to ensure our third parties are performing to the same high standards to which JPMorgan Chase holds itself accountable, including client service, quality, control, regulatory compliance, business resiliency and protection of information.

 

As a Project Manager - Vice President within the CTPO team, you will be at the center of a fast paced third party risk management environment responsible for implementing projects and processes to drive strategic priorities, business transformation and operational efficiency initiatives. You will focus on implementing processes and tools that will strengthen controls, improve transparency, and enhance user experience. You will manage and execute various high visibility cross-functional projects by managing the project plans, and balancing global and regional priorities through working with key partners while addressing stakeholder requirements and managing multiple dependencies.

 

Job Responsibilities:

• Manage all activities for key strategic initiatives, from inception all the way through closure of each initiative
• Define problems/needs and solutions ensuring proper communication is conveyed to key decision makers and impacted stakeholders
• Identify opportunities for efficiency within the program and drive change and process improvements through influencing stakeholders
• Create project plans (excel/MS Project) and monitor key milestones, deliverables, and dependencies
• Report project statuses to key stakeholders, using standard formats, ensuring timelines are met
• Manage issues tracking, escalation and resolution as well as identification and monitoring of project risk trends and concerns
• Engage and interact with relevant stakeholders during requirements gathering sessions, feedback sessions, focus groups, and user groups
• Develop project related communications and create project artifacts in support of the overall delivery of initiatives
• Work closely with CTPO’s Governance, Risk and Design teams to review and prioritize technology enhancement requests

 

Required Qualifications, Capabilities and Skills:

• Bachelor’s degree
• A minimum of 10 years of experience in project management, process improvement, governance, and technology within financial services or operations environment
• Knowledge of risk management and control principles
• Strong written and oral executive-level communications skills, with ability to convey complex information in an understandable, compelling and persuasive manner at all levels 
• Strong analytical skills with the ability to synthesize program information and translate that information into insights and visualizations 
• Ability to support the development of strategies that align with organizational goals 
• Good business judgment, particularly the ability to proactively identify and address issues early, with experience performing root cause analysis to develop long-term solutions 
• Proven leader and influencer able to effect firm-wide change 
• High level of organizational skills, attention to detail and ability to manage multiple projects

 

Preferred Qualifications, Capabilities and Skills Skills:

• Advanced in Microsoft Project, Excel and PowerPoint
• Interest in learning new technologies, including AI/ML
• Project Management Professional (PMP) certification, Prosci Change Management certification, and/or Consulting firm experience a plus
• Ability to identify key issues, gather data to investigate those issues and develop actionable recommendations.  Given a strong fact base, candidate should be able to defend point of view in the face of resistance
• High level of organizational skills, attention to detail and ability to manage multiple projects

Lead strategic projects, drive process improvements, manage risks, and ensure third party compliance and stakeholder engagement.