
at J.P. Morgan
Bulge Bracket Investment BanksPosted 13 days ago
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**Product Manager - Global Managed Accounts Operations:** Drive product innovation, acting as the 'voice of the customer.' Owning product strategy, managing discovery, and guiding launches. 5+ years of product management experience required, with Asset & Wealth Management Operations strategy a plus. Proficient in product development lifecycle and data analytics. Excellent communication skills needed to influence stakeholders. Collaborate cross-functionally to deliver top-tier products, excelling in a matrixed, dynamic work environment. Proven experience with Intelligent Automation solutions preferred.
- Compensation
- Not specified USD
- City
- New York City
- Country
- United States
Currency: $ (USD)
Full Job Description
Location: New York, NY, United States
As a Product Manager in Global Managed Accounts Operations, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Maintain process documentation; recommended improvements and implement best practices
- Drive internal and external communication to improve transparency and radiate program information to stakeholders
- Support operational change and product SMEs; facilitate discussion and conflict resolution across Operations, Technology, Rick, Legal and Compliance stakeholders
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience in strategy implementation related to Asset and Wealth Management Operations
- Strong formal communication skills to help influence stakeholders
- Demonstrated capability to effectively manage multiple changes simultaneously
- Demonstrated prior experience working in a highly matrixed, complex organization
- Thrive in a dynamic, fast-paced work environment
- Proven experience with Intelligent Automation solutions



