Location: Jersey City, NJ, United States

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. 

Job Summary 

As a Product Manager in Customer Identity and Access Management (IAM) Platform within CTO office, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. In this role, you will define the product vision, drive strategy, and oversee the delivery of secure, scalable, and user-friendly IAM solutions for our customers. You will collaborate with cross-functional teams to ensure our platform meets business objectives, regulatory requirements, and delivers an exceptional user experience.

Job responsibilities 

• Develops a product strategy and product vision that delivers value to customers 
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap 
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition 
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability 
• Gather, analyze, and prioritize requirements from stakeholders and customers.
• Oversee end-to-end delivery of authentication solutions, ensuring security, scalability, and reliability.
• Collaborate with engineering, security, compliance, and business teams to deliver product features.
• Ensure platform compliance with relevant security standards and regulations (e.g., GDPR, PCI DSS).
• Advocate for seamless and secure customer experiences, balancing usability with robust security.
• Monitor platform performance, adoption, and incident metrics; report KPIs to leadership.
• Coordinate response to authentication-related incidents and support customer service teams.

 

Required qualifications, capabilities, and skills 

• 5+ years of experience or equivalent expertise in product management or a relevant domain area 
• Advanced knowledge of the product development life cycle, design, and data analytics 
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management 
• 5+ years in IAM or cybersecurity
• Strong understanding of authentication, authorization, SSO, MFA, passwordless, and related protocols (OAuth, SAML, OpenID Connect)
• Experience with public cloud platforms (AWS, Azure, GCP) and modern authentication technologies
• Proficiency in Agile/Scrum methodologies and tools (JIRA, Confluence)
• Strong communication, leadership, and stakeholder management skills

 

Preferred qualifications, capabilities, and skills 

• Demonstrated prior experience working in a highly matrixed, complex organization 
• Familiarity with security standards and regulatory requirements (GDPR, PCI DSS, SOC2)
• Relevant certifications (e.g., CISSP, CISM, PMP, Certified Scrum Product Owner)

Shape product innovation, drive customer value, and deliver impactful, high-quality products with our dynamic team.