at J.P. Morgan
Bulge Bracket Investment BanksPosted 3 days ago
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**Product Delivery Manager - Client Onboarding & Documentation** Drive end-to-end product delivery, optimize customer experiences, and streamline onboarding processes. Key responsibilities include leading product delivery lifecycle, managing dependencies, overseeing change management, ensuring compliance, and enhancing delivery efficiency. Required: Proven background (5+ years) in product delivery, excellent operational management skills, proficiency in Jira, Alteryx, Tableau, PitchPro+, Lucid, and strong presentation skills. Experience in client CO&D and KYC products, as well as deployment strategies, is crucial.
- Compensation
- Not specified
- City
- Tampa
- Country
- United States
Currency: Not specified
Full Job Description
Location: Tampa, FL, United States
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Strong knowledge of Jira, including advanced filters and dashboards and using automation
- Implementing automation using Alteryx and Tableau or similar tools
- Good presentation skills using tools such as PitchPro+ and Lucid
