Full Job Description

Location: LONDON, LONDON, United Kingdom

Elevate your career by steering multi-faceted technology programs, integrating innovative solutions, and driving impact across global operations.

The Chief Data & Analytics Office (CDAO) at JPMorganChase is responsible for accelerating the firms data and analytics journey. This includes ensuring the quality, integrity, and security of the firms data, as well as leveraging it to generate insights and drive decision-making. The CDAO also develops and implements solutions that support the firms commercial goals by responsibly harnessing artificial intelligence and machine learning to develop new products, improve productivity, and enhance risk management.

As a Lead Technical Program Manager at JPMorganChase within CDAO, you will lead complex, cross-functional technology programs that impact experiences across the firm, including clients, employees, and stakeholders. You will use strong analytical reasoning and adaptability to break down business, technical, and operational objectives into manageable workstreams, navigate ambiguity, and drive change. With demonstrated technical fluency, you will manage resources, budgets, and cross-functional teams to deliver innovative solutions aligned to strategic goals. Your exceptional communication and influencing skills will foster productive stakeholder relationships, ensuring alignment and effective risk management. In this pivotal role, you will also contribute to new policies and processes that shape the future of our technology landscape.

Job responsibilities

Create and maintain detailed project plans, timelines, and delivery schedules for assigned programs

Manage day-to-day program execution using JIRA, Confluence, and other project management tools, ensuring accurate tracking of user stories, epics, and sprint progress

Facilitate agile ceremonies, including sprint planning, daily standups, retrospectives, and backlog grooming, with engineering teams

Maintain comprehensive program documentation, including status reports, risk registers, RAID logs, and dependency matrices

Oversee engineering risks, issues, and dependencies across assigned programs

Engage stakeholders, including customers and partners across Lines of Business (LOBs)

Guide the selection and implementation of appropriate technologies, platforms, and software tools, leveraging technical fluency

Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Partner with Product to drive business outcomes, ensuring technical programs align with strategic goals

Prepare and deliver regular status updates and presentations to stakeholders and leadership, communicating progress, risks, and blockers

Required qualifications, capabilities, and skills

5+ years of experience (or equivalent expertise) in technical program management, leading complex technology initiatives in large organizations

Hands-on experience with agile delivery tools (JIRA, Confluence) and planning tools (e.g., MS Project), with proven ability to maintain accurate program artifacts and metrics

Demonstrated proficiency in technical solutioning, vendor product evaluation, vendor management, and solution implementation

Strong analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives

Proven ability to lead through change, manage dependencies, and control scope in high-pressure, shifting environments

Strong stakeholder management skills, building productive relationships and driving outcomes aligned with firm objectives

Understanding of data platform trade-offs, including performance optimization, cost management, scalability, and operational excellence

Deep technical understanding of modern data platform architectures, including data lakes, data warehouses, Lakehouse architectures, and distributed computing frameworks

Experience with enterprise-scale implementations of cloud-native data platforms such as Databricks and Snowflake

Good understanding of AWS data analytics services, including Redshift, EMR, Glue, Athena, Kinesis, Lake Formation, MSK, and S3 data lake patterns, with demonstrated experience architecting end-to-end data solutions

Experience navigating complex data governance, security, and compliance requirements across multi-cloud and hybrid data environments at enterprise scale

Elevate your career by steering multi-faceted technology programs, integrating innovative solutions, and driving impact across global operations. The Chief Data & Analytics Office (CDAO) at JPMorganChase is responsible for accelerating the firms data and analytics journey. This includes ensuring the quality, integrity, and security of the firms data, as well as leveraging it to generate insights and drive decision-making. The CDAO also develops and implements solutions that support the firms commercial goals by responsibly harnessing artificial intelligence and machine learning to develop new products, improve productivity, and enhance risk management. As a Lead Technical Program Manager at JPMorganChase within CDAO, you will lead complex, cross-functional technology programs that impact experiences across the firm, including clients, employees, and stakeholders. You will use strong analytical reasoning and adaptability to break down business, technical, and operational objectives

Full Job Description