
Lead Technical Program Manager - Payments Technology
at J.P. Morgan
Posted 14 days ago
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Lead complex payments technology programs from Mumbai, driving delivery of innovative solutions that align with firm-wide business goals. You will develop and execute project plans, manage resources and budgets, mitigate risks, and coordinate cross-functional engineering, product, and business teams. The role requires strong technical fluency, advanced stakeholder management, and experience with Agile and other delivery methodologies. You will also champion continuous improvement, vendor relations, and data-driven optimizations to enhance program performance.
- Compensation
- Not specified
- City
- Mumbai
- Country
- India
Currency: Not specified
Full Job Description
Location: Mumbai, Maharashtra, India
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Payments Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
- Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
- Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
- Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
- Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
- Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Preferred qualifications, capabilities, and skills
- Experience working with high-performing teams in complex program execution environment
- Strong understanding of Waterfall and Agile delivery approaches; stakeholder management; budget management, risk management and operations
- Ability to create and maintain relationships with a wide range of stakeholders throughout the firm
- An effective communicator with technical and business audiences
- Ability to work independently, own issues to resolution and be self-motivated to achieve the best results for clients





