
at J.P. Morgan
Bulge Bracket Investment BanksPosted a month ago
No clicks
As a Product Manager for the Customer Identity and Access Management (IAM) Platform, you will own the end-to-end product lifecycle, acting as the voice of the customer to develop profitable, scalable solutions. You will drive discovery and roadmap, manage the backlog, and collaborate with engineering, security, and compliance to deliver secure authentication features. You will monitor KPIs, ensure regulatory compliance (GDPR, PCI DSS), and coordinate responses to authentication incidents to support a seamless user experience.
- Compensation
- Not specified USD
- City
- Jersey City
- Country
- United States
Currency: $ (USD)
Full Job Description
Location: Jersey City, NJ, United States
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager on the Customer Identity and Access Management (IAM) Platform you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Gather, analyze, and prioritize requirements from stakeholders and customers
Oversee end-to-end delivery of authentication solutions, ensuring security, scalability, and reliability
Collaborate with engineering, security, compliance, and business teams to deliver product features
Ensure platform compliance with relevant security standards and regulations (e.g., GDPR, PCI DSS)
Advocate for seamless and secure customer experiences, balancing usability with robust security
Monitor platform performance, adoption, and incident metrics; report KPIs to leadership.
Coordinate response to authentication-related incidents and support customer service team
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Strong understanding of authentication, authorization, SSO, MFA, passwordless, and related protocols (OAuth, SAML, OpenID Connect)
Experience with public cloud platforms (AWS, Azure, GCP) and modern authentication technologies
Proficiency in Agile/Scrum methodologies and tools (JIRA, Confluence)
Excellent communication, leadership, and stakeholder management skills
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Bachelors degree in Computer Science, Information Technology, Engineering, Business, or related field (Masters preferred)
Familiarity with security standards and regulatory requirements (GDPR, PCI DSS, SOC2)
Relevant certifications (e.g., CISSP, CISM, PMP, Certified Scrum Product Owner)
