Location: BOURNEMOUTH, DORSET, United Kingdom

Join a highimpact team where you will shape how we manage risk and strengthen our control environment across Human Resources. You will lead complex, crossfunctional initiatives, influence senior stakeholders, and see your work translate into firmwide outcomes. Here, you will grow your career through stretch opportunities, mentorship, and access to a global network of risk and control professionals. You bring curiosity and courage to challenge the status quowe provide the platform to make it happen.

As a Control Manager Vice President within the Human Resources Control Management team, you drive a proactive risk and control culture that protects our customers, employees, and brand. You will partner with Human Resources leaders and crossfunctional teams to design, implement, and continuously improve our control framework. You translate strategy into actionidentifying risks, advising on controls, and leading remediation to reduce operational, regulatory, and reputational risk. Together, we champion an environment of accountability, transparency, and continuous improvement. You will collaborate across people operations, technology, legal, and compliance partners to evaluate endtoend processes, strengthen legal and regulatory obligation adherence, and enable scalable, sustainable solutions. Your ability to influence, simplify, and execute in a fastpaced environment will help us deliver consistent, highquality outcomes for colleagues and stakeholders.

Job responsibilities

• Lead creation and reinforcement of a proactive risk and control culture, using proven evaluation strategies and change management.
• Drive endtoend execution of control and operational risk evaluation activities, including issue identification, rootcause analysis, and sustainable remediation.
• Design, implement, and maintain an effective control framework in partnership with Human Resources and crossfunctional stakeholders.
• Assess business strategies and processes; advise on risk management and identify opportunities to streamline and improve controls.
• Identify, escalate, monitor, and measure operational risks in line with firmwide programs and standards.
• Provide independent risk and control advice and challenge, including targeted reviews and thematic analysis.
• Develop practical, strategic riskmitigation solutions that reduce financial, regulatory, and reputational exposure.
• Support portfolio processes such as legal obligations management, interaffiliate services oversight, and related control programs.
• Translate complex data and metrics into insights to detect emerging risks and inform decisionmaking.
• Influence senior leaders and drive alignment to deliver timely, effective outcomes.

 

Required qualifications, capabilities, and skills

• Experience in financial services across controls, audit, risk management, compliance, or quality assurance.
• Excellent written and verbal communication skills with the ability to influence senior stakeholders.
• Strong analytical and problemsolving skills, including rootcause analysis, control deficiency identification, and metricsbased risk monitoring.
• Proven ability to design, implement, and evaluate control environments and riskmitigation solutions.
• Demonstrated program execution and timemanagement skills to meet strict deadlines in a fastpaced environment.
• Proficiency in process analysis and control design to reduce operational, regulatory, and reputational risks.
• Ability to assess risk across legal, regulatory, operational, client, and reputational dimensions and apply materiality and practical judgment.
• Changemanagement and implementation skills, including writing actionable plans and procedures and driving sustainable adoption.
• Capability to interrogate processes, simplify controls, and pursue innovative, technologyenabled solutions where feasible.
• Courage to challenge assumptions, foster accountability, and drive continuous improvement.
• Bachelors degree or equivalent experience; proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Teams, Visio).

 

Preferred qualifications, capabilities, and skills

• Human Resources domain experience.
• Experience strengthening control programs within HR, shared services, or people operations.

 

Join a highimpact team where you will shape how we manage risk across Human Resources.