Join JPMorganChase in Fund Servicing and become a pivotal part of our dynamic team. This role offers a unique opportunity to leverage your expertise in fund servicing operations while driving innovation and efficiency. At JPMorganChase, we value career growth and provide a supportive environment for professional development. Be part of a team that is committed to excellence and making a significant impact in the financial services industry.

As a Fund Servicing Lead within JPMorganChase, you will be a key player in our fund servicing operations, leveraging your deep knowledge of fund accounting and administration to deliver exceptional service. Your role will involve working closely with various teams, external vendors, and consultants to ensure smooth operations and compliance. You will be responsible for managing a diverse team, interpreting customer needs, and identifying trends to generate innovative solutions. Your advanced listening and questioning skills will be crucial in understanding and addressing complex issues. Your role will also involve strategic planning, stakeholder management, and process automation to improve efficiency and resilience. Your ability to mentor and resolve conflicts will be essential in fostering a positive team environment and driving continuous improvement.

Job responsibilities

• Oversee the execution of fund servicing operations, ensuring compliance with regulatory requirements and maintaining high service standards.
• Utilize advanced listening and questioning skills to interpret customer needs, identify trends, and generate innovative solutions.
• Implement strategic plans and administer projects to achieve objectives, leveraging process automation and continuous improvement techniques.
• Mentor a diverse team, fostering an inclusive environment and promoting professional growth while ensuring quality service delivery.
• Establish and maintain productive relationships with stakeholders, using emotional intelligence and stakeholder management skills to drive beneficial outcomes.

 

Required qualifications, capabilities, and skills

 

• Demonstrated expertise in fund servicing operations, with at least seven years of experience focusing on fund accounting and administration, evidenced by successful execution of related tasks and responsibilities.
• Demonstrated ability to interpret customer needs and generate innovative solutions in a fund servicing environment.
• Proven experience in strategic planning and administering projects, programs, or systems in a financial services setting.
• Advanced proficiency in listening and questioning, with a track record of using these skills to address complex issues in fund servicing.

 

Preferred qualifications, capabilities, and skills

 

• Experience in stakeholder management and emotional intelligence.
• Ability to drive mutually beneficial outcomes in a cross-functional team environment.
• Strong conflict resolution and mentoring skills.