Full Job Description

Location: Mumbai, Maharashtra, India

Join us to advance your experience design career and make a meaningful impact on our products and services.

As an Experience Design Senior Associate within the Consumer and Community Banking Operations team, you will collaborate with cross-functional teams to create innovative, inclusive, and accessible solutions for a diverse range of users. You will leverage your expertise in experience design to drive strategic improvements and deliver seamless, enjoyable experiences for our customers.

Job responsibilities

Design and develop elegant solutions to interaction problems, ensuring consistency across products and platforms

Apply advanced knowledge of information architecture and storyboarding to enhance navigation and user satisfaction

Conduct data-driven analyses to inform design decisions and transform information into valuable insights

Collaborate with teams to incorporate inclusive design principles and accessibility guidelines

Operate with an iterative design mindset, using user feedback to continuously improve experiences

Assist in analyzing market trends, user research, and behavior studies to inform design decisions

Facilitate tactical research such as Heuristic Evaluations and Usability Testing

Required qualifications, capabilities, and skills

Three years in a user experience design or equivalent role dedicated to improving digital product experiences

Proven ability to create visually appealing and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative Suite

Demonstrated experience designing and optimizing user experiences across web, mobile, and other digital channels

Previous experience interpreting complex data and transforming it into actionable insights

Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies

Hands-on experience creating accessible and inclusive digital experiences

Solid understanding of user research methodologies and usability testing

Preferred qualifications, capabilities, and skills

Degree in Human Centered Design, Human Computer Interaction, Computer Science or similar field

Previous experience or knowledge in servicing operations

Proficient in storytelling and evangelizing UX processes with cross-functional teams

Stakeholder management and cross collaboration skills

Shape innovative user experiences by aligning user needs with business goals in financial services.

Bulge Bracket Investment Banks

16 days ago

clicks

Experience Design Senior Associate

at J.P. Morgan

ExperiencedNo visa sponsorship

Not specified

Currency not set

City: Mumbai

Country: India

Senior Experience Designer in Consumer and Community Banking who designs inclusive, accessible digital experiences across web and mobile. Collaborates with cross-functional teams to apply information architecture, storyboarding, and data-driven insights to improve navigation and user satisfaction. Conducts user research, heuristic evaluations, and usability testing while iterating on designs based on user feedback and market trends.

Apply now

Full Job Description

Location: Mumbai, Maharashtra, India

Join us to advance your experience design career and make a meaningful impact on our products and services.

Job responsibilities

Design and develop elegant solutions to interaction problems, ensuring consistency across products and platforms

Apply advanced knowledge of information architecture and storyboarding to enhance navigation and user satisfaction

Conduct data-driven analyses to inform design decisions and transform information into valuable insights

Collaborate with teams to incorporate inclusive design principles and accessibility guidelines

Operate with an iterative design mindset, using user feedback to continuously improve experiences

Assist in analyzing market trends, user research, and behavior studies to inform design decisions

Facilitate tactical research such as Heuristic Evaluations and Usability Testing

Required qualifications, capabilities, and skills

Three years in a user experience design or equivalent role dedicated to improving digital product experiences

Proven ability to create visually appealing and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative Suite

Demonstrated experience designing and optimizing user experiences across web, mobile, and other digital channels

Previous experience interpreting complex data and transforming it into actionable insights

Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies

Hands-on experience creating accessible and inclusive digital experiences

Solid understanding of user research methodologies and usability testing

Preferred qualifications, capabilities, and skills

Degree in Human Centered Design, Human Computer Interaction, Computer Science or similar field

Previous experience or knowledge in servicing operations

Proficient in storytelling and evangelizing UX processes with cross-functional teams

Stakeholder management and cross collaboration skills

Shape innovative user experiences by aligning user needs with business goals in financial services.

Job Details

Experience Design Senior Associate

Full Job Description

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