Location: Wilmington, DE, United States

Are you passionate about building innovative platforms that transform customer experiences and drive business growth? JPMorgan Chase is seeking a visionary leader to spearhead the development of our new Card Product as a Service platform within the Co Brand Product team. This is a unique opportunity to shape the future of card products, enabling our partners to seamlessly test, integrate, and launch new capabilities through cutting-edge APIs and digital solutions.

As the Platform Lead within Co-brand product space, you will be responsible for the end-to-end success of this strategic initiative, from roadmap development to execution. You will collaborate with cross-functional teams, prioritize feature releases, and ensure our partners have access to the most impactful capabilities to elevate their customer channels.

Job Responsibilities

• Develop and own a robust, forward-looking roadmap for the Card Product as a Service platform, aligning with business objectives and partner needs.
• Establish frameworks to evaluate, prioritize, and sequence new capabilities based on partner feedback, market trends, and business impact.
• Oversee the delivery of scalable APIs and integration solutions, ensuring ease of adoption and superior customer experiences for our partners.
•  Build strong relationships with external partners, understanding their requirements and championing their success through tailored platform solutions.
• Work closely with Product, Technology, Operations, and Compliance teams to deliver high-quality, secure, and compliant platform features.
• Define and track key performance indicators to measure platform adoption, partner satisfaction, and business outcomes.  
• Stay ahead of industry trends, fostering a culture of innovation and continuous improvement within the team.
• Serve as a change agent, championing innovation and continuous improvement across partnerships and platforms

 

Required qualifications, capabilities and skills:

• Strong understanding of API design, integration patterns, and digital platform architecture.
• Ability to develop and communicate a compelling platform strategy, balancing short-term wins with long-term growth.
• Demonstrated success in delivering complex products or platforms on time and within scope.
• Exceptional communication and relationship-building skills with both internal teams and external partners.
• Data-driven approach to decision-making, with experience in prioritizing features and capabilities for maximum impact.
• Inspirational leader who can motivate teams, drive alignment, and champion change across the organization.

 

Preferred qualifications, capabilities and skills:

• Proven experience in product management, preferably in payments, card products, or API-driven platforms.

Define the product roadmap, inspire a high-performing team, and monitor market trends to shape product innovations