Location: Columbus, OH, United States

Serve as a trusted advisor and support Executive Communications supporting the Head of Branch Network Optimization & One Chase Strategy. Enhance our collaborative culture, support senior leaders and other communications managers developing strategic messaging. 

As an Executive Communications Manager within Consumer & Community Banking you will partner with the Head of Branch Network Optimization & One Chase Strategy, as well as senior leaders across Consumer Banking, to develop and execute strategic, 360-degree communications that support the planning, building and growth of the branch network. In addition, you will collaborate closely with cross-functional partners to deliver high-impact communications that clearly articulate priorities, drive engagement and celebrate achievements. In addition, you will bring your extensive experience in executive communications, strong business acumen and a proven ability to distill complex concepts into compelling, inspiring narratives. 

 

Job responsibilities

• Develop and execute strategic communication plans that align Branch Network Optimization & One Chase Strategy objectives with the broader Consumer Banking strategy.
• Craft clear, high-quality materials including executive speeches, presentations, internal memos and event scripts for senior leaders.
• Partner closely with senior executives to shape and deliver messages that engage employees and stakeholders across the firm.
• Lead the planning and coordination of internal speaking opportunities, leadership forums and employee engagement events.
• Collaborate with Consumer Banking Leadership, Communications and other functional partners to ensure message alignment and amplification across channels.
• Serve as a trusted advisor to the Head of Branch Network Optimization & One Chase Strategy, providing expert counsel on tone, storytelling and communication strategy.
• Identify opportunities for thought leadership and elevate Branch Network Optimization & One Chase Strategy’s voice across internal platforms.
• Translate complex product, technology and data concepts into accessible, business-focused messages.
• Measure and assess communication effectiveness and evolve strategies to improve impact and engagement.
• Remain current on industry trends, competitor activity and regulatory developments to inform strategic messaging.

 

Required qualifications, capabilities, and skills:

• Bachelor’s degree in Communications, Public Relations, Journalism or a related field.
• 7+ years of experience in executive communications
• Exceptional writing, editing and verbal communication skills with a strong eye for detail and visual storytelling.
• Demonstrated experience developing and executing communications that drive business alignment and cultural engagement.
• Proven ability to partner with senior executives and provide strategic counsel in a fast-moving environment.
• Strong organizational and project management skills, with the ability to manage multiple high-priority initiatives.
• Proficiency in Microsoft Office Suite and collaboration tools.

 

Preferred qualifications, capabilities, and skills:

• Executive communications, preferably in financial services.

Join the communications team supporting the Head of Branch Network Optimization & One Chase Strategy.