Full Job Description

Location: Warszawa, Mazowieckie, Poland

This role is part of the EMEA Human Resources Operations function, which supports all aspects of operational processes throughout the employment life cycle for JPMorgan employees. The position aligns under the EMEA Benefits Team.

As an EMEA Benefits Operations Analyst in the EMEA HR Operations team, you will be a part of a small, high-impact, and deadline-driven operations team, liaising with key internal stakeholders and external vendors to deliver monthly, quarterly, and annual processes within strict timeframes. You will ensure compliance with EMEA regulations and the accuracy of all benefit deductions for EMEA-based employees. This varied position is suited to someone with strong analytical and data manipulation skills, a high level of accuracy, and the ability to multitask and organize effectively to meet multiple deadlines. In this role you will also have the opportunity to support employees with their benefits-related queries and to work closely with location-based stakeholders.

Job responsibilities

Ensure the accuracy of benefit data across payroll, benefits platforms, and internal record systems.
Participate in the daily management of the team mailbox, responding to queries from employees, external vendors, and internal stakeholder teams within SLA.
Respond to and process employee benefit queries received through the company’s case management system, ensuring timely and accurate resolution.
Partner closely and build strong relationships with external benefits vendors and key internal stakeholder teams (e.g., Payroll, local HR stakeholders, Employee Relations, and other HR functions) on ad-hoc projects.
Prepare benefits instructions for the payroll system and conduct post-payroll verification.
Maintain and update all operational SOPs and checklists on an ongoing basis.
Review and process benefit invoices in a timely manner, closely monitoring their status to keep stakeholders informed, especially regarding events relevant to the employee life cycle.
Participate in ad-hoc project work and continuous improvement initiatives as required.

Required qualifications, capabilities, and skills

Experience working in an operational, deadline-driven environment with excellent data manipulation skills using Microsoft Excel (VLOOKUP, PivotTables, Conditional Formatting, Data Validation, Error Checking, etc.) is essential.
Self-starter with strong problem-solving skills, able to work both independently and as part of a team, and able to integrate and add value quickly.
Prior benefits experience is not required, but a commitment to learning and ongoing development is essential.
Excellent written and verbal communication skills, with the ability to confidently interact with internal clients at all levels of the organization and liaise effectively with external vendors.
Must be able to maintain a high degree of confidentiality.

Join our HR Operations team and grow your career in benefits!

Bulge Bracket Investment Banks

17 days ago

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EMEA Benefits Operations Analyst

at J.P. Morgan

ExperiencedNo visa sponsorship

Not specified

Currency not set

City: Warsaw

Country: Poland

Join the EMEA HR Operations team to deliver benefits-related operational processes across the employee lifecycle for JPMorgan employees in EMEA. You will manage benefit data accuracy across payroll and platforms, handle employee and vendor queries, prepare payroll instructions and verify post-payroll results, and support invoice processing and SOP maintenance. The role requires strong Excel and data manipulation skills, attention to detail, and the ability to work to tight deadlines while building relationships with internal and external stakeholders.

Apply now

Full Job Description

Location: Warszawa, Mazowieckie, Poland

Job responsibilities

Ensure the accuracy of benefit data across payroll, benefits platforms, and internal record systems.
Participate in the daily management of the team mailbox, responding to queries from employees, external vendors, and internal stakeholder teams within SLA.
Respond to and process employee benefit queries received through the company’s case management system, ensuring timely and accurate resolution.
Partner closely and build strong relationships with external benefits vendors and key internal stakeholder teams (e.g., Payroll, local HR stakeholders, Employee Relations, and other HR functions) on ad-hoc projects.
Prepare benefits instructions for the payroll system and conduct post-payroll verification.
Maintain and update all operational SOPs and checklists on an ongoing basis.
Review and process benefit invoices in a timely manner, closely monitoring their status to keep stakeholders informed, especially regarding events relevant to the employee life cycle.
Participate in ad-hoc project work and continuous improvement initiatives as required.

Required qualifications, capabilities, and skills

Experience working in an operational, deadline-driven environment with excellent data manipulation skills using Microsoft Excel (VLOOKUP, PivotTables, Conditional Formatting, Data Validation, Error Checking, etc.) is essential.
Self-starter with strong problem-solving skills, able to work both independently and as part of a team, and able to integrate and add value quickly.
Prior benefits experience is not required, but a commitment to learning and ongoing development is essential.
Excellent written and verbal communication skills, with the ability to confidently interact with internal clients at all levels of the organization and liaise effectively with external vendors.
Must be able to maintain a high degree of confidentiality.

Join our HR Operations team and grow your career in benefits!

Job Details

EMEA Benefits Operations Analyst

Full Job Description

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