at J.P. Morgan
Bulge Bracket Investment BanksPosted 2 days ago
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**VP, Digital Product Manager - AI-Enabled Client & Advisor Platforms** Lead end-to-end product strategy, roadmaps, and delivery for client and advisor digital experiences at PB Digital's Private Bank, focusing on AI/ML integration. Key responsibilities include driving product vision, defining AI use cases, and managing feature delivery across multiple teams. Oversee the full product lifecycle, from discovery to iteration, ensuring AI features meet compliance standards. Prioritize opportunities across onboarding, servicing, insights, and digital engagement, and track success metrics to improve client experience and advisor productivity. This role requires 6+ years of digital product management experience, with a focus on AI/ML-shipping products. Strong execution skills, cross-functional leadership, and exceptional communication abilities are essential. Familiarity with regulated financial services and wealth management is preferred. PB Digital seeks a candidate with a customer-first mindset, structured prioritization, technical fluency in AI, risk-aware product thinking, and collaborative leadership. A bachelor's degree is required; an advanced degree is a plus.
- Compensation
- Not specified USD
- City
- Jersey City
- Country
- United States
Currency: $ (USD)
Full Job Description
Location: Jersey City, NJ, United States
Role summary
PB Digital is seeking a VP, Digital Product Manager to lead strategy and delivery of client- and advisor-facing digital platforms for the Private Bank. This role is for a strong product leader who can take ideas from discovery to scaled delivery, and who can translate AI/ML capabilities into compliant, measurable outcomes that improve client experience and advisor productivity.
Key responsibilities
- Product strategy & roadmap
- Own product vision, multi-quarter roadmap, and OKRs across client and advisor digital experiences.
- Identify and prioritize opportunities across onboarding, servicing, insights, personalization, and digital engagement.
- AI-enabled product development
- Define AI use cases and requirements (e.g., intelligent workflows, personalization, summarization, next-best-actions) and partner with AI/ML, data, and engineering teams to deliver.
- Establish success metrics and monitoring approaches for AI features, including quality, performance, and user impact.
- End-to-end execution
- Lead the full product lifecycle: discovery, requirements, MVP definition, delivery, launch, experimentation, and iteration.
- Write crisp epics/features, define acceptance criteria, manage dependencies, and drive delivery across multiple teams.
- Cross-functional leadership
- Partner with Design, Engineering, Data, Operations, Legal, Risk, Compliance, Controls, and Cyber to deliver secure, resilient experiences.
- Align stakeholders, communicate tradeoffs, and drive decisions with senior partners.
- Client & advisor experience excellence
- Ground decisions in user research and journey mapping; ensure solutions are intuitive, accessible, and measurable.
- Define and track success metrics (adoption, engagement, task completion, cycle time reduction, defect rates, satisfaction measures).
- Governance, risk & operational readiness
- Ensure features meet privacy, data handling, recordkeeping, model governance, and audit requirements.
- Drive release readiness (training, communications, support model, incident/defect triage, telemetry).
Required qualifications
- 6+ years of digital product management experience with demonstrated ownership of roadmaps and outcomes.
- Experience shipping or scaling products that incorporate AI/ML (including GenAI), with an understanding of data readiness, evaluation, monitoring, and human-in-the-loop controls.
- Strong execution skills: prioritization, backlog management, release planning, and cross-team dependency management.
- Excellent written and verbal communication; ability to influence across senior stakeholders and matrixed teams.
Preferred qualifications (nice to have)
- Experience delivering products in wealth management, private banking, or other regulated financial services.
- Onboarding / KYC / account opening product experience.
- Familiarity with experimentation, analytics instrumentation, and product telemetry.
- Experience with APIs, platform modernization, and workflow digitization.
Core competencies
- Customer-first mindset with strong UX instincts (for both client and advisor journeys)
- Structured prioritization and data-driven decisioning
- Technical fluency with AI-enabled product delivery
- Risk-aware product thinking in a regulated environment
- Ownership mindset and collaborative leadership
Education
Bachelors degree required; advanced degree (MBA/MS) a plus, or equivalent practical experience.
PB Digital is seeking a VP, Digital Product Manager to lead strategy and delivery of client- and advisor-facing digital platforms for the Private Bank.
