Location: LONDON, LONDON, United Kingdom

Delivery Manager

Were seeking a Delivery Manager who will lead complex, multiteam programs within JP Morgan Personal Investing from strategy through to benefit realisation. You will own the delivery plan, orchestrate crossfunctional execution, and remove impediments. Beyond status and tracking, you will drive decisions, align stakeholders on outcomes, manage tradeoffs, and coursecorrect rapidly to land scope, schedule, budget, and benefits. This is a hands-on role for someone that wants to learn and operate quickly.

Key responsibilities

• Outcome ownership and program leadership
  • Translate business strategy into clear delivery outcomes, success measures, and incremental value milestones.
  • Establish the integrated delivery plan and critical path; own execution to outcomes across multiple squads and vendors.
  • Make and drive tradeoff decisions in partnership with Product/Tech/Business; ensure accountability and momentum.
• Execution management
  • Run tight delivery cadences (standups, dependency meetings, PI planning, exec touchpoints) that surface issues early and resolve them fast.
  • Proactively identify and deconflict crossteam dependencies; escalate with data and recommended options.
  • Remove impediments across technology, process, and organisational boundaries; secure resources and decisions quickly.
• Risk, issue, and change control
  • Maintain a forwardlooking risk posture; implement leading indicators and trigger conditions for early intervention.
  • Drive structured change control for scope/schedule/cost; quantify impacts and secure approvals.
  • Implement recovery plans and stabilisation playbooks for atrisk workstreams.
• Stakeholder alignment and communication
  • Build a shared narrative for executives and teams; tailor updates to decisionquality information.
  • Facilitate design decisions and governance forums; document decisions, actions, and followthrough to closure.
  • Manage expectations with business owners; align on value, timelines, and readiness.
• Financial stewardship and benefit realisation
  • Own forecasts, burn, and benefits tracking; drive variance remediation by adopting corrective action and validate postlaunch benefits
• Delivery methods, tooling, and data quality
  • Apply pragmatic delivery methods (Agile, hybrid, or staged) suited to the work and risk profile.
  • Set and enforce data quality standards to ensure trustworthy reporting and decisioning.
  • Partner with engineering for build readiness, release planning, nonfunctional testing, and operational acceptance.
• Change management and readiness
  • Coordinate endtoend readiness: process changes, comms, training, and support models.
  • Drive adoption metrics postgolive; lead transition to steady state.

Qualifications

• 710+ years leading complex, crossfunctional technology and business initiatives; proven delivery of multiteam programs with significant integration and risk.
• Demonstrated ability to make datadriven tradeoffs and land outcomes under ambiguity and time pressure.
• Strong command of Agile at scale and hybrid planning; experience with complex planning, dependency management, and release orchestration.
• Proficiency with Jira/Confluence a must, knowledge of other PPM platforms a plus. Demonstrated ability to embed AI tools into workflows a significant bonus.
• Excellent facilitation and executive communication skills; comfortable influencing at senior levels and across vendors.
• Solid financial management experience: forecasting, capitalisation, burn/variance analysis, benefits realisation.
• Sufficient technical fluency to partner effectively with architects and engineering leads on solution approach, risks, and cutover planning.

What success looks like

• Predictable delivery of milestones on or ahead of plan, with transparent management of tradeoffs.
• Measurable benefit realisation against defined OKRs/benefits; accelerated timetovalue through incremental releases.
• Reduction in critical delivery risks and faster timetoresolution of issues and dependencies.
• High stakeholder confidence reflected in clear, actionoriented communications and decisive governance.

Role competencies

• Bias to action: Converts signals into decisions and progress.
• Systems thinking: Anticipates crossstream impacts; designs resilient plans.
• Negotiation and influence: Aligns diverse stakeholders and vendors behind a single plan of record.
• Analytical rigour: Uses metrics and leading indicators to steer delivery, not just report it.