Location: Plano, TX, United States

Join J.P. Morgan Securities Services and be part of a team that drives innovation and transformation across the investment lifecycle. As a global leader, we deliver comprehensive solutions to institutional investors, empowering them to succeed today and in the future. Our services span custody, fund accounting, administration, middle office, foreign exchange, liquidity management, securities financing, collateral management, data solutions, and regulatory insights. You’ll collaborate with talented professionals across 10 global locations, shaping the future of financial services. Discover your potential and make a meaningful impact in a dynamic, fast-paced environment.

Job Summary

As an Associate II in Securities Services Operations Transformation – Cross Product Change Services, you will play a pivotal role in delivering business testing analysis for cross-functional projects. You will support transformational global initiatives and contribute to the strategic rollout of automated testing solutions. Working within a collaborative team, you will engage with stakeholders across Operations, Product, and Technology. Your expertise will help drive process improvements and ensure high-quality delivery. This is an opportunity to develop your skills and advance your career in a world-class organization.

Job Responsibilities

• Deliver precise testing estimates during daily scrum meetings to optimize test planning.
• Document and execute test scenarios, writing scripts using Business Driven Development.
• Record and evidence testing results in the JIRA tool for transparency and traceability.
• Utilize test automation tools to enable efficient end-to-end test execution.
• Partner closely with Operations, Product, and Technology groups to ensure alignment.
• Identify opportunities to accelerate and synergize testing processes for assigned projects.
• Syndicate information to team members for validation prior to implementation.
• Monitor and report testing defects, managing the re-testing process effectively.
• Validate and present test results for internal sign-off and stakeholder review.
• Deputize for the Test Manager in project calls and communications as needed.
• Engage actively in internal and cross-team initiatives to improve efficiency and quality.

Required Qualifications, Capabilities and Skills

• Demonstrate extensive experience in functional and regression testing within financial services.
• Apply proficiency in Agile project delivery and adapt to evolving methodologies.
• Define requirements, document user stories, and execute test scripts with accuracy.
• Solve complex problems and provide timely, structured solutions.
• Focus on detail to prevent errors and identify improvement opportunities.
• Develop and analyze metrics to ensure testing aligns with project objectives.
• Report program insights using systemic, data-driven approaches.
• Communicate clearly with team members and stakeholders.
• Contribute actively to program updates and team meetings.
• Raise concerns confidently and support resolution efforts.
• Manage change effectively and adapt to dynamic environments.

Preferred Qualifications, Capabilities and Skills

• Utilize Microsoft Word, Excel, and PowerPoint proficiently.
• Apply knowledge of Tableau, Alteryx, QlikView, and Xceptor.
• Conduct bi-weekly forums with stakeholders to ensure alignment and gather feedback.
• Hold a Bachelor’s degree with relevant experience.
• Possess Project or Agile methodology qualification.
• Demonstrate experience in global custody business.
• Exhibit leadership in cross-functional project environments.

Cross Product Change services -Manual Testing Associate