As a/an Credit Risk Operations Associate in Credit Risk Operations, you will support critical credit risk operations and help strengthen our control environment. Youll monitor and investigate limit breaches, manage exceptions, and deliver timely operational insights to stakeholders. Youll help drive process improvements, build operational excellence, and contribute to a culture of inclusion. Youll also help develop teammates through coaching and support of training routines.

Job responsibilities 

• Monitor limit usage and investigate limit breaches, escalating issues with clear documentation
• Collect net asset value information and validate inputs for accuracy and completeness
• Manage client and credit reference data, ensuring timely updates and data quality
• Process rules-based fund and credit-related operational workflows in line with procedures and controls
• Review exceptions and resolve day-to-day operational and risk matters using sound judgment
• Identify control breaks, analyze root causes, and propose sustainable remediation actions
• Track key performance indicators and analyze trends to improve risk control effectiveness and capacity planning
• Communicate actionable insights to stakeholders and influence decisions through concise updates
• Support change management by building business cases and coordinating implementation with partners
• Mentor junior team members and support training and performance routines
• Contribute to Diversity, Opportunity & Inclusion initiatives that strengthen an inclusive team culture

Required qualifications, capabilities, and skills 

• 3 years of experience in financial services, operations, or a closely related role
• Demonstrated experience in people leadership, coaching, or mentoring
• Experience supporting risk and control practices (for example, control execution, issue management, or audits)
• Ability to monitor, investigate, and document operational issues and escalations with attention to detail
• Comfort with metrics and key performance indicators, including trend tracking and reporting
• Basic understanding of bank products and services and general risk disciplines
• Strong written and verbal communication skills, with the ability to deliver clear, actionable insights
• Proven ability to prioritize and multitask in a deadline-driven environment
• Proficiency in Microsoft Excel, PowerPoint, and Word

Preferred qualifications, capabilities, and skills 

• Bachelors degree
• Experience in Operational Risk, Compliance, Audit, or another control function
• Exposure to automation or workflow tools (for example, Alteryx, Python, or UiPath)
• Experience supporting process improvement or change delivery across multiple stakeholders
• Familiarity with credit risk infrastructure, limit frameworks, or client data governance

 

Drive credit risk operations, strengthen controls, and improve processes while partnering with senior leaders.