Location: BOURNEMOUTH, DORSET, United Kingdom

Do you have excellent analytical skills and experienced within financial industry? Then you found the right position for you! 

As a Control Manager within the Client Onboarding & Documentation (CO&D) team, you will work for the Issue Management and Advisory team lead. You will play a crucial role in the team's daily operations - the CO&D Global Controls Team is focused on ensuring a robust control environment for Wholesale Know Your Customer (KYC) Operations and Digital Document Services (DDS) teams through the proactive identification and timely remediation of risk. 

Job responsibilities

• Works closely with management and business to opine on emerging risks and controls necessary to mitigate operational risks 
• Interfaces senior management in EMEA including Operations, GFCC teams 
• Manages a portfolio of Issue management and advisory from control standpoint
• Uses data analysis and tools in root cause analysis of operational errors and control breaks to create a systematic approach 
• Partners with Operations on the sustainable implementation of operational changes; provides guidance and advisory role on the risks and required controls needed to support large scale “Change” initiatives including Business Integrations 
• Guides the team on data driven approach for business analysis, issue dimensions, change testing as applicable
• Partners effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices 
• Creates a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Advises on and continually reassesses key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
• Ensures operational practices are following relevant risk standards, policies, and regulations to maintain an effective control environment

 

Required qualifications, capabilities, and skills

• Relevant work experience in the Financial Industry 
• Strong verbal and written communication skills with ability to influence others and build successful relationships 
• Excellent analytical and research skills, detail oriented, ability to deep-dive and investigate issues to reach a successful resolution to applicable parties end to encompass and analyse large sets of data 
• Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks 
• Quality-focused work ethic with a strong controls mind-set 
• Able to demonstrate flexibility and operate in a changeable environment

 

Join us as a Control Manager within the Client Onboarding & Documentation space!