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Job Details

J.P. Morgan logo
Bulge Bracket Investment Banks

Content Design Analyst

at J.P. Morgan

ExperiencedNo visa sponsorship

Posted 17 days ago

No clicks

As a Content Design Analyst in Operations based in Mumbai, you will plan, create, and structure product content to shape customer experiences. You will collaborate with UX and cross-functional teams to develop content architecture, organize information for easy navigation, and integrate accessibility and inclusive design practices. The role involves analyzing user feedback and data, working with content management systems, and quickly learning financial products. Baseline knowledge in content design, accessibility, and technical literacy is required.

Compensation
Not specified

Currency: Not specified

City
Mumbai
Country
India

Full Job Description

Location: Mumbai, Maharashtra, India

We have an exciting opportunity for you to grow your content design career and make a meaningful impact on customer experiences.

As a Content Design Analyst in Operations, you play a key role in shaping customer experiences by planning, creating, and structuring product content. You work closely with your team to deliver high-quality content solutions that align with JPMorgan Chase standards and best practices.

Job responsibilities

  • Contribute to the development of content architecture designs using your knowledge of content design principles
  • Assist in refining content organization and structure to ensure easy navigation and accessibility
  • Support the integration of accessibility guidelines and inclusive design practices into content structure
  • Participate in the collection and analysis of user feedback and data to identify areas for improvement
  • Collaborate with the user experience design team to create engaging, user-friendly content for digital products and platforms
  • Required qualifications, capabilities, and skills

  • Baseline knowledge or formal training in content design principles, including content architecture and storytelling
  • Demonstrated experience in creating and structuring user-friendly content for digital products and platforms, adhering to accessibility guidelines
  • Exposure to market and product knowledge, with understanding of current industry practices and regulations
  • Experience with modern content management systems and inclusive design practices, with the ability to integrate diverse perspectives into content creation.
  • Developing technical literacy, with understanding of content platforms and the impact of technology on user experience
  • Ability to quickly learn new financial services products and offerings
  • Preferred qualifications, capabilities, and skills

  • Experience collaborating with cross-functional teams in a digital product environment
  • Exposure to user research and usability testing practices
  • Understanding of emerging trends in content design and user experience
  • Shape user experiences by planning, creating, and structuring product content as a Content Design Analyst.

    Job Details

    J.P. Morgan logo
    Bulge Bracket Investment Banks

    17 days ago

    clicks

    Content Design Analyst

    at J.P. Morgan

    ExperiencedNo visa sponsorship

    Not specified

    Currency not set

    City: Mumbai

    Country: India

    As a Content Design Analyst in Operations based in Mumbai, you will plan, create, and structure product content to shape customer experiences. You will collaborate with UX and cross-functional teams to develop content architecture, organize information for easy navigation, and integrate accessibility and inclusive design practices. The role involves analyzing user feedback and data, working with content management systems, and quickly learning financial products. Baseline knowledge in content design, accessibility, and technical literacy is required.

    Full Job Description

    Location: Mumbai, Maharashtra, India

    We have an exciting opportunity for you to grow your content design career and make a meaningful impact on customer experiences.

    As a Content Design Analyst in Operations, you play a key role in shaping customer experiences by planning, creating, and structuring product content. You work closely with your team to deliver high-quality content solutions that align with JPMorgan Chase standards and best practices.

    Job responsibilities

  • Contribute to the development of content architecture designs using your knowledge of content design principles
  • Assist in refining content organization and structure to ensure easy navigation and accessibility
  • Support the integration of accessibility guidelines and inclusive design practices into content structure
  • Participate in the collection and analysis of user feedback and data to identify areas for improvement
  • Collaborate with the user experience design team to create engaging, user-friendly content for digital products and platforms
  • Required qualifications, capabilities, and skills

  • Baseline knowledge or formal training in content design principles, including content architecture and storytelling
  • Demonstrated experience in creating and structuring user-friendly content for digital products and platforms, adhering to accessibility guidelines
  • Exposure to market and product knowledge, with understanding of current industry practices and regulations
  • Experience with modern content management systems and inclusive design practices, with the ability to integrate diverse perspectives into content creation.
  • Developing technical literacy, with understanding of content platforms and the impact of technology on user experience
  • Ability to quickly learn new financial services products and offerings
  • Preferred qualifications, capabilities, and skills

  • Experience collaborating with cross-functional teams in a digital product environment
  • Exposure to user research and usability testing practices
  • Understanding of emerging trends in content design and user experience
  • Shape user experiences by planning, creating, and structuring product content as a Content Design Analyst.