Location: Columbus, OH, United States

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

 

As a Home Lending Servicing Compliance Risk Management Lead within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be responsible for serving as Compliance support for operational areas within the Servicing function. Your role will involve close collaboration with Line of Business (LOB) and global/regional Compliance teams, including Internal Audit, Operational Risk, and other Control functions. Your success in this role will be determined by your comprehensive understanding and experience in Compliance, as well as your knowledge in general home loan servicing processes. 

 

Job Responsibilities

• Work with direct reports to perform analysis to identify major issues and actionable opportunities, design potential solutions, and evaluate the compliance risk and impact 
• Develop management, stakeholder, and regulator presentations in order to communicate issues, recommendations, and status of initiatives
• Identify potential concerns and control issues, determine the root cause of issues and ensure stakeholders develop and implement appropriate corrective actions
• Challenge the status quo by providing critical and analytical thinking and strong decision making capabilities to identify problems, propose creative solutions, and escalate as necessary

 

Required qualifications, capabilities, and skills

• 5+ years' experience with regulatory compliance with consumer financial protection laws or experience with customer-facing mortgage servicing functions such as loss mitigation, customer service, or complaints   
• Demonstrate the ability to partner with stakeholders on projects
• Possess strong written and oral executive-level communications skills
• Detail-oriented; possess a high-level of attention to detail and quality for their work product
• Excellent analytical skills
• Experience using the MS Suite of products

 

Preferred qualifications, capabilities, and skills

• Bachelor's degree 
• CRCM certification is a plus

Exciting role for a Compliance Risk Management Lead supporting Home Lending